414004281-5-27-2026-05-CC-DJOO-DVBR3K-20260623124003

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 414004281
Report Date: 05/27/2026
Date Signed: 05/27/2026 04:05:33 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2026 and conducted by Evaluator Maria Olguin-Leon

COMPLAINT CONTROL NUMBER: 05-CC-20260408085637

FACILITY NAME:	THUMBELINA NURSERY SCHOOL		FACILITY NUMBER:	414004281
ADMINISTRATOR:	ATWELL, TAMMY		FACILITY TYPE:	850
ADDRESS:	20 HORGAN AVENUE		TELEPHONE:	(650) 364-5165
CITY:	REDWOOD CITY	STATE: CA	ZIP CODE:	94061
CAPACITY:	45	CENSUS: 14	DATE:	05/27/2026
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Assistant Director, Myrna Trujillo		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Licensee handles children roughly

INVESTIGATION FINDINGS:

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On May 27, 2026, Licensing Program Analyst (LPA) Maria Olguin-Leon conducted an unannounced visit to deliver complaint findings for the above allegation. LPA met with Assistant Director, Myrna Trujillo, and explained the purpose of the visit. Present during today’s visit was Assistant Director and one staff member caring for 14 preschool age children. All staff present have criminal background clearances and associated with facility. Facility is operating within capacity.

During the course of the investigation, LPA conducted interviews, observations and reviewed pertinent documentation that was received. LPA determined that based on the information obtained there is not sufficient evidence to prove that Licensee handles children roughly. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the above allegation is UNSUBSTANTIATED.

Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain postings as required will result in an immediate $100 civil penalty. This report is public and can be reviewed.

Exit interview was conducted and report was reviewed with Assistant Director Myrna Trujillo. A copy of this report and appeal rights were provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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