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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004281
Report Date: 07/23/2026
Date Signed: 07/23/2026 09:56:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2026 and conducted by Evaluator Maria Olguin-Leon
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260528081519
FACILITY NAME:THUMBELINA NURSERY SCHOOLFACILITY NUMBER:
414004281
ADMINISTRATOR:ATWELL, TAMMYFACILITY TYPE:
850
ADDRESS:20 HORGAN AVENUETELEPHONE:
(650) 364-5165
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94061
CAPACITY:45CENSUS: 7DATE:
07/23/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Tammy AtwellTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff used inappropriate forms of punishment with children in care
Staff left child unsupervised
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 23, 2026, at approximately 8:50am, Licensing Program Analyst (LPA) Maria Olguin-Leon conducted an unannounced visit to deliver complaint findings for the above allegations. LPA met with Owner, Tammy Atwell, and explained the purpose of the visit. Present during today’s visit was Owner and assistant caring for 7 preschoolers. Facility is operating within capacity. LPA conducted a health and safety inspection of the indoors and outdoors of facility.

During the course of the investigation, LPA conducted interviews, observations and reviewed pertinent documentation that was received. LPA determined that based on the information obtained there is not sufficient evidence to prove that staff used inappropriate forms of punishment with children in care and staff left child unsupervised. Although the allegations above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the above allegations are UNSUBSTANTIATED.

Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain postings as required will result in an immediate $100 civil penalty. This report is public and can be reviewed.

Exit interview was conducted and report was reviewed with Owner Tammy Atwell. A copy of this report and appeal rights was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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