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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004532
Report Date: 08/20/2025
Date Signed: 08/20/2025 12:16:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2025 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250616144601
FACILITY NAME:SAFARI KID SAN MATEOFACILITY NUMBER:
414004532
ADMINISTRATOR:WEINHAUER, RESHMIFACILITY TYPE:
850
ADDRESS:521 E 5TH AVENUETELEPHONE:
(650) 235-9198
CITY:SAN MATEOSTATE: CAZIP CODE:
94402
CAPACITY:72CENSUS: 49DATE:
08/20/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Reshmi Weinhauer, Shanu MatherTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Facility is in disrepair
Center director is not on premises during the hours of operation
INVESTIGATION FINDINGS:
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On 8/20/2025 at 8:45AM., Licensing Program Analyst (LPA) Luis Gomez met with Director, Reshmi Weinhauer. The purpose of today’s inspection was explained and was for an unannounced, complaint inspection. Licensee, Shanu Mather arrived during inspection. Present were 12 staff supervising 49 children. LPA inspected facility for health and safety hazards.

During the course of this investigation, site observation were conducted on 6/23/2025, 7/9/2025 and 8/20/2025. A review of facility records was complete, which includes the staff files, children files, and staff/ parent handbooks. LPA conducted interviews with licensee, director, assistant director, staff, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20250616144601
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SAFARI KID SAN MATEO
FACILITY NUMBER: 414004532
VISIT DATE: 08/20/2025
NARRATIVE
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(Page 2)
Regarding the allegation of the facility is in disrepair; Based on evidence collected, LPA was unable to determine if allegation made is valid. During inspection, LPA observed facility furniture, playthings, and materials were in good repair, and free of sharp corners or splinters.

Regarding the allegation of center director is not on premises during the hours of operation; Based on evidence collected, LPA was unable to determine if allegation made is valid. Per director, when leaving the facility for an extended period, an assigned assistant director (S1) is onsite.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated.

LPA conducted exit interview with Director and Licensee. Report was explained and Notice of Site Visit was posted during inspection.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2