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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004532
Report Date: 12/23/2025
Date Signed: 12/23/2025 01:08:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/03/2025 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20251003121125
FACILITY NAME:SAFARI KID SAN MATEOFACILITY NUMBER:
414004532
ADMINISTRATOR:WEINHAUER, RESHMIFACILITY TYPE:
850
ADDRESS:521 E 5TH AVENUETELEPHONE:
(650) 235-9198
CITY:SAN MATEOSTATE: CAZIP CODE:
94402
CAPACITY:72CENSUS: 6DATE:
12/23/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Magali Corona, Shanu MathurTIME COMPLETED:
12:35 PM
ALLEGATION(S):
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9
 Staff allow children to exit the classrooms without supervision
INVESTIGATION FINDINGS:
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On 12/23/2025 at 8:45AM., Licensing Program Analyst (LPA) Luis Gomez met with Assistant Director, Magali Corona. The purpose of today’s inspection was explained and was for an unannounced, complaint inspection. Licensee, Shanu Mathur arrived during inspection. Present was licensee, assistant director, and 3 staff providing care for 6 children. LPA inspection facility for health and safety hazards.

During today’s inspection, LPA conducted interviews, reviewed records, and performed observation.
During the course of this investigation, LPA conducted observation on 10/10/2025 and 12/23/2025. A review of facility records was complete, which included the staff files, children’s files, and facility handbooks. LPA conducted interviews with licensee, director, assistant director, staff, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20251003121125
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SAFARI KID SAN MATEO
FACILITY NUMBER: 414004532
VISIT DATE: 12/23/2025
NARRATIVE
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(Page 2)
Based on evidence collected, LPA was unable to determine if staff allow children to exit the classrooms without supervision. During inspection, LPA observed staff maintaining constant visual supervision of the children at all times.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

LPA conducted exit interview with Licensee, Shanu Mathur, and complaint report was explained. The Notice of Site Visit, and provider rights will be given. LPA was unable to print report during visit. Copy of report will be sent at a later date.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2