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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004532
Report Date: 01/12/2026
Date Signed: 01/12/2026 12:27:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2025 and conducted by Evaluator Luis Gomez
COMPLAINT CONTROL NUMBER: 05-CC-20251028113607
FACILITY NAME:SAFARI KID SAN MATEOFACILITY NUMBER:
414004532
ADMINISTRATOR:WEINHAUER, RESHMIFACILITY TYPE:
850
ADDRESS:521 E 5TH AVENUETELEPHONE:
(650) 235-9198
CITY:SAN MATEOSTATE: CAZIP CODE:
94402
CAPACITY:72CENSUS: 31DATE:
01/12/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Magali Corona, Reshmi WeinhauerTIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Staff did not provide adequate supervision resulting in child sustaining injury.
Staff did not notify child's guardian of incident that occurred.
INVESTIGATION FINDINGS:
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On 1/12/2026 at 8:45AM., Licensing Program Analyst (LPA) Luis Gomez met with Assistant Director, Magali Corona. The purpose of today’s inspection was explained and was for an unannounced, complaint inspection. Director, Reshmi Weinhauer arrived during inspection. Present was director, assistant director, and 8 staff providing care for 31 children. LPA inspection facility for health and safety hazards.

During today’s inspection, LPA conducted interviews, reviewed records, and performed observation.
During the course of this investigation, LPA conducted observations on 11/3/2025 and 01/12/2026. A review of facility records was complete, which included the staff files, children’s files, incident report log, and facility handbooks. LPA conducted interviews with licensee, director, assistant director, staff, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20251028113607
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SAFARI KID SAN MATEO
FACILITY NUMBER: 414004532
VISIT DATE: 01/12/2026
NARRATIVE
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(PAGE 2)
Based on evidence collected, LPA was unable to determine if staff did not provide adequate supervision resulting in child sustaining injury. During inspection, LPA observed staff providing constant visual supervision of children in care.

Based on evidence collected, LPA was unable to determine if staff did not notify child's guardian of incident that occurred. Per director, center procedure for incidents include contacting the child's guardian, and staff completing an on-site written incident report form.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the complaint is Unsubstantiated.

LPA conducted exit interview with Director, Reshmi Weinhauer, and complaint report was explained. The Notice of Site Visit, and provider rights will be given. LPA was unable to print reports during visit. Copy of reports will be sent at a later date.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2