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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004599
Report Date: 09/03/2025
Date Signed: 09/09/2025 10:53:23 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2025 and conducted by Evaluator Maria Olguin-Leon
COMPLAINT CONTROL NUMBER: 05-CC-20250826133058
FACILITY NAME:ODYSSEY PRESCHOOLFACILITY NUMBER:
414004599
ADMINISTRATOR:JIANG, DANFACILITY TYPE:
850
ADDRESS:590 MYRTLE STREETTELEPHONE:
(650) 727-2306
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94062
CAPACITY:24CENSUS: 9DATE:
09/03/2025
UNANNOUNCEDTIME BEGAN:
10:35 AM
MET WITH:Ronghui LiTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Facility does not have a director
Emergency Disaster plan is outdated
INVESTIGATION FINDINGS:
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On September 3, 2025 @ approximately 10:35 am, Licensing Program Analyst (LPA) Maria Olguin-Leon conducted an unannounced initial 10-day complaint inspection. LPA met with teacher Ronghui Li and the purpose of the inspection was explained. Present in the facility today were 3 staff caring for 9 preschool age children. All staff have criminal background clearances and associated to facility. Owner Ratna Prabha Sanjay arrived at facility at approximately 11:40 am.

During today’s visit, LPA inspected the facility for Health and Safety Hazards. Preschool program operates in portable CDC1 on the school grounds of Orion Elementary School. LPA reviewed staff files, conducted interviews and reviewed pertinent information. Based on information gathered and interviews conducted today, the allegations of “Facility does not have a director” and “Emergency Disaster plan is outdated” has been confirmed. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED.

See page LIC809D for two type B deficiencies being issued today under California Code of Regulations, Title 22, Division 12.

Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Owner Ratna Prabha Sanjay. Appeal rights were provided. This report is public and can be reviewed.

Due to technical difficulties report was emailed to: odysseyclass7@gmail.com
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 05-CC-20250826133058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: ODYSSEY PRESCHOOL
FACILITY NUMBER: 414004599
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/12/2025
Section Cited
CCR
101212(b)
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101212 Reporting Requirements
(b) The name of the child care center director, and any fully qualified teacher(s) designated to act in the child care center director's absence, shall be reported to the Department within 10 days of a change of child care center director or designee(s).

This requirement was not met as evidenced by:
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Owner will submit Director documentation for S2 for LPA to review by POC due date. Per Owner, S2 will enroll in a childcare administrative course and submit registration to LPA with exception request for S1 to act as Director for facility.
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Based on interviews and information gathered, Director submitted resignation and facility currently does not have a Director. Regional Office has not been informed of new designee. This poses a potential health, safety and personal rights risk to children in care.
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Type B
09/05/2025
Section Cited
HSC
15651565(d)
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1565(d) A facility shall review the plan annually and make updates as necessary, including changes in floor plans and the population served. The licensee, administrator, or regulated individual shall sign and date the documentation to indicate that the plan has been reviewed and updated as necessary.

This requirement was not met as evidenced by:
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Owner will updated LIC610 and submit copy to LPA via email by POC due date. New LIC610 will be posted in facility and updated annually.
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Based on observation and interviews the posted LIC610 is outdated and does not have currently staff or a Director listed. This poses a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3