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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004632
Report Date: 04/19/2023
Date Signed: 04/19/2023 02:05:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2023 and conducted by Evaluator Winnie Ly
COMPLAINT CONTROL NUMBER: 05-CC-20230123145117
FACILITY NAME:L'ACADEMY PRESCHOOL REDWOOD CITYFACILITY NUMBER:
414004632
ADMINISTRATOR:PIORODA, BERNADETTEFACILITY TYPE:
850
ADDRESS:2336 EL CAMINO REALTELEPHONE:
(650) 362-3266
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94063
CAPACITY:48CENSUS: 47DATE:
04/19/2023
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Bernadette PiorodaTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff inappropriately spoke to daycare child
Staff did not provide a safe environment
Staff are discriminating against daycare child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 19, 2023, Licensing Program Analysts (LPAs) Ly, arrived at the facility unannounced to close the complaint investigation the above allegation and met with Director Bernadette Pioroda and Assistant Director Jeceline Baltao. There were 10 staff members caring for 47 children.

Based on information obtained during the course of this investigation through interviews and information obtained, there was no sufficient evidence to prove (1) staff inappropriately spoke to daycare child, (2) Staff did not provide a safe environment, (3) Staff are discriminating against daycare child. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation are UNSUBSTANTIATED.

This report was reviewed with Director whose signature confirm have read the report. Report must be made available for public review upon request. A copy of this report and rights to comment and appeal have been discussed with the Director and left with the Director. Notice of Site Visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Winnie Ly
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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