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25 | On October 17th, 2024, Licensing Program Analyst (LPA) Kassandra Medrano conducted an unannounced Case Management inspection regarding an unusual incident report that was submitted to CCLD 10/08/2024. LPA met with Licensee, Natella Shtern and explained the purpose of the visit.
On the date listed above an incident occurred between two staff members outside of the presence of children. Menlo Park Police department was called out to the facility during operation hours. Police conducted interviews and gathered information regarding the situation. Case number was provided by facility. The facility has a zero tolerance policy for incidents such as these, and are currently conducting an internal investigation, the staff are currently on administrative leave. The facility will update regional office when the internal investigation is complete.
Exit interview conducted and report was reviewed with licensee, Natella Shtern.
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