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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004756
Report Date: 11/03/2023
Date Signed: 11/03/2023 05:13:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2023 and conducted by Evaluator Maria Olguin-Leon
COMPLAINT CONTROL NUMBER: 05-CC-20230829151733
FACILITY NAME:BUILDING KIDZ OF REDWOOD CITY ROOSEVELT AVE.FACILITY NUMBER:
414004756
ADMINISTRATOR:STEPHANIE LOPEZFACILITY TYPE:
830
ADDRESS:909 ROOSEVELT AVE.TELEPHONE:
(650) 482-2407
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94061
CAPACITY:16CENSUS: 12DATE:
11/03/2023
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Eman IsbeihTIME COMPLETED:
05:20 PM
ALLEGATION(S):
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9
Staff did not address inappropriate interactions between day care children in care.
Staff do not ensure that day care child is fed a sufficient amount of food while in care.
INVESTIGATION FINDINGS:
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2
3
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5
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7
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9
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13
On November 3, 2023, Licensing Program Analyst (LPA) Maria Olguin-Leon conducted an unannounced, complaint investigation and met with Director, Eman Isbeih, regarding above allegations and explained the purpose of the visit. LPA and Director toured facility for health and safety hazards. Present during today’s visit were Director, 5 staff and 12 infants. All staff working at facility have fingerprint clearance and are associated.

During the course of the investigation, interviews were conducted with Director, staff, parents, involved parties, and relevant documents were gathered. LPA did not observe any of the above allegations and was unable to validate allegations.

Although the allegations above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the above allegations are UNSUBSTANTIATED

LPA conducted exit interview with Director, Eman Isbeih. Report and Notice of Site Visit was provided. Notice of site visit is to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Maria Olguin-Leon
LICENSING EVALUATOR SIGNATURE:

DATE: 11/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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