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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004780
Report Date: 07/14/2026
Date Signed: 07/14/2026 02:11:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/11/2026 and conducted by Evaluator Leslit Tapia-Mandujano
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260511153135
FACILITY NAME:FOOTSTEPS @ REDWOOD CREEKFACILITY NUMBER:
414004780
ADMINISTRATOR:FOLETTA, JENNIFERFACILITY TYPE:
830
ADDRESS:715 BRADFORD STREETTELEPHONE:
(650) 362-3132
CITY:REDWOOD CITYSTATE: CAZIP CODE:
94063
CAPACITY:18CENSUS: 5DATE:
07/14/2026
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Site Director, Jennifer FolettaTIME COMPLETED:
02:25 PM
ALLEGATION(S):
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Unqualified staff working with infant component.
INVESTIGATION FINDINGS:
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On July 14, 2026, at approximately 9:30am, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced inspection to the facility to deliver investigation findings in response to the above allegation that was made to the department on May 11th, 2026. LPA met with Site Director, Jennifer Foletta and discussed the purpose of the visit.

Facility is a combination license with a Preschool program. Infant program operates in two classrooms (Infant Room and Toddlers room). Present in the facility today were Site Director and four staff supervising 5 infant age children. All adults present are fingerprint cleared and associated. Facility is currently operating during teacher to child ratio.


Continued on Page 2...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 05-CC-20260511153135
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: FOOTSTEPS @ REDWOOD CREEK
FACILITY NUMBER: 414004780
VISIT DATE: 07/14/2026
NARRATIVE
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Page 2 Continued..

During the course of the investigation, LPA conducted observations, received and reviewed pertinent documents, conducted file reviews, and interviewed staff. Through observations and file reviews, it was determined that there are staff that are not fully qualified supervising children in care.

Based on observations, interviews and record review which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited. Please refer to 9099D for more information.

Appeal rights were provided during visit. Plan of corrections were also discussed. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Site Director, Jennifer Foletta.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 05-CC-20260511153135
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: FOOTSTEPS @ REDWOOD CREEK
FACILITY NUMBER: 414004780
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/17/2026
Section Cited
CCR
101216.1(c)(1)(A)
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101216.1: Teacher Qualifications and Duties: " (c) To be a fully qualified teacher, a teacher shall have one of the following: (1) Twelve post-secondary semester or equivalent quarter units in early childhood education or child development completed, with passing grades...(A) The units specified in (c)(1) above shall include courses...of child growth and development, or human growth and development; child, family and community, or child and family; and program/curriculum."

This requirement is not met by evidence by:
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Facility must make changes in the classroom to ensure that there is always a fully qualified staff present supervising the children.

Facility must also submit a written acknowledgement understanding the regulation of qualified staff.
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Based on interview, and record review, the facility did not comply with the section cited above as there is unqualfied staff supervising children. This poses a potential health, safety or personal rights risk to persons in care.
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Written acknoweledgment statement must be submitted to LPA Tapia-Mandujano by 7/17/26.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3