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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414004866
Report Date: 09/29/2026
Date Signed: 09/29/2026 04:06:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/09/2026 and conducted by Evaluator Leslit Tapia-Mandujano
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260709092229
FACILITY NAME:BUILDING KIDZ OF NORTH SAN MATEOFACILITY NUMBER:
414004866
ADMINISTRATOR:KAYLA PEREIRAFACILITY TYPE:
850
ADDRESS:120 LINDBERGH STREETTELEPHONE:
(650) 393-5212
CITY:SAN MATEOSTATE: CAZIP CODE:
94401
CAPACITY:60CENSUS: DATE:
09/29/2026
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Director, Kayla "Kay" PereiraTIME COMPLETED:
04:20 PM
ALLEGATION(S):
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Staff does not notify parents of incidents
Staff do not ensure children's diapers are changed timely
Due to lack of supervision, children sustain injuries
INVESTIGATION FINDINGS:
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On September 29, 2026, at approximately 2:20pm, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced inspection to deliver the complaint investigation findings in response to the above allegation that was made to the department on July 9, 2026. LPA met with Director, Kayla “Kay” Pereira and explained the purpose of the visit.

Facility is a preschool license with a toddler component. Present in the facility were Director with six staff supervising a total of 30 children (2 toddlers and 28 preschoolers). All adults present are fingerprint cleared and associated. Facility is currently operating within appropriate teacher to child ratio.

During today's inspection, LPA inspected the preschool facility for health and safety hazards. LPA also conducted a staff interview.

Continued on Page 2...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20260709092229
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: BUILDING KIDZ OF NORTH SAN MATEO
FACILITY NUMBER: 414004866
VISIT DATE: 09/29/2026
NARRATIVE
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During the course of the investigation, LPA conducted staff interviews, observations through health and safety inspections, and reviewed facility records.

Per staff interviews and observations through health and safety inspections, it was determined that there is not sufficient evidence to prove that the staff do not notify parents of incidents, or that due to lack of supervision children sustain injuries, or that staff do not ensure children’s diapers are changed timely.

Although the above allegation may have happened or is valid, based on LPA’s interviews, health and safety inspections, and record review which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Director, Kayla “Kay” Pereira.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2