414004968-9-18-2025-05-CC-NTRN-DLMRQM-20250918131345

Community Care Licensing

FACILITY EVALUATION REPORT

Facility Number: 414004968
Report Date: 09/18/2025
Date Signed: 09/18/2025 01:15:32 PM

Document Has Been Signed on 09/18/2025 01:15 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME:	BRIGHT HORIZONS AT SAN MATEO		FACILITY NUMBER:	414004968
ADMINISTRATOR/ DIRECTOR:	MONTECLARO, LALAINE		FACILITY TYPE:	850
ADDRESS:	1700 ALAMEDA DE LAS PULGAS		TELEPHONE:	(650) 844-6460
CITY:	SAN MATEO	STATE: CA	ZIP CODE:	94403
CAPACITY: 72	TOTAL ENROLLED CHILDREN: 72	CENSUS: 33	DATE:	09/18/2025
TYPE OF VISIT:	Annual/Random	UNANNOUNCED	TIME VISIT/ INSPECTION BEGAN:	08:45 AM
MET WITH:	Director, Lalaine Monteclaro		TIME VISIT/ INSPECTION COMPLETED:	01:25 PM

NARRATIVE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25	On 9/18/2025 at approximately 8:45am, Licensing Program Analyst (LPAs) Nicole Tran and Jonathan Tse conducted an unannounced, annual inspection. LPAs met with director, Lalaine Monteclaro, and explained the purpose of the visit. Present during LPAs’ visit were 33 preschool children and 7 preschool staff. Facility is operating within capacity limits and ratio during today’s visit. The facility’s hours of operation are Monday to Friday from 7:00am to 6:00pm. The facility is a combination center of preschool and infant program. Preschool program operates in four classrooms: Early Preschool 1, Early Preschool 2, Preschool 1, Preschool 2, and Transitional Kindergarten Room. All teaching staff present have fingerprint clearance on file. The infant program operates in three classrooms: Infants, Toddler 1, and Toddler 2. Both programs are located on the premises of Peninsula Temple Beth El. With director, LPAs inspected the preschool day care areas, indoors and outdoors, for health and safety hazards. LPAs observed a variety of age-appropriate toys, materials and equipment that are in good condition. There is age-appropriate furniture that was observed to be free of sharp, loose or pointed parts. LPAs observed classrooms to have rugs and soft padding. Continued on Page Two

NAME OF LICENSING PROGRAM MANAGER: Ali Zebila
NAME OF LICENSING PROGRAM ANALYST: Nicole Tran
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/18/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)

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California Health & Human Services Agency

California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:

Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.

Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BRIGHT HORIZONS AT SAN MATEO	FACILITY NUMBER: 414004968
	VISIT DATE: 09/18/2025

NARRATIVE

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LPA observed electrical outlets in classrooms to be made inaccessible with child safety covers or blocked by furniture. Facility is equipped with a fire extinguisher, first aid kit, fire alarm system, fire sprinklers and carbon monoxide detectors. LPAs tested and verified a carbon monoxide detector’s functionality during today's visit.

Chemicals, poisons, and cleaning solutions have been placed on high shelves to be made inaccessible to children. LPAs observed cabinets and drawers in classrooms to be free of poisonous materials or made to be inaccessible. Personal storage for children's belongings are located inside the classroom and are labeled with their names. LPAs observed garbage bins with tight fitting lids in all preschool classrooms.

The facility provides a food service that includes morning snack and afternoon snack only. Children's families provide lunch for their children daily. LPAs observed children's food containers to be labeled with their individual names. Drinking water is made available through children's individual water bottles that can be refilled on site through tap and a water filtration system in the kitchen.

Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for
drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test.

LPAs verified that the lead testing was completed in accordance to the Written Directives outlined in PIN 21-21.1-CCP.

Children nap in their classrooms. Per director, children sleep on cots. LPAs observed classrooms to have a diagram to show where to set up children’s cots so that they are not hindering the entrance or exit to the room. Families provide blankets and bring them home on Fridays to wash. The facility provides sheets and they are laundered on site weekly.

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NAME OF LICENSING PROGRAM MANAGER: Ali Zebila
NAME OF LICENSING PROGRAM ANALYST: Nicole Tran
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/18/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BRIGHT HORIZONS AT SAN MATEO	FACILITY NUMBER: 414004968
	VISIT DATE: 09/18/2025

NARRATIVE

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Outdoor area is fully enclosed and fully fenced. Trees provide shade for children to rest under. There is a play structure that includes resilient padding of woodchips underneath. There is also a sandbox available. Per director, the sandbox is inspected daily. Flooring in the outdoor area is free of loose debris and hazards. LPAs observed exit gates in outdoor area that state an alarm will sound, if opened. LPAs did not observe any pools, spas or bodies of water on site.

The facility utilizes paper sign-in and sign-out sheets for parents to sign-in. Per director, teachers also sign in children on the MyBrightDay app. LPAs observed that 27 out of 33 children were appropriately signed in during today's visit.

Licensing documents are properly posted and available for review. A child care roster is maintained and was also made available for review during visit. LPAs observed emergency drills to be properly logged and documented. The last disaster drill conducted was on 8/6/2025.

LPAs reviewed 5 random children's records. Children's files were observed to be complete. LPAs reviewed files for 5 preschool staff present during LPAs’ visit. At least one staff member has a current EMSA certified pediatric CPR/First Aid certification. The facility utilizes Bright Horizons’ own mandated reporter training program. Their program is approved by the Department of Social Services. LPAs observed that 3 out of 5 staff files did not have current mandated reporter training certification. LPAs reminded director that mandated reporter training must be renewed every two years.

Facility representative was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated.

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NAME OF LICENSING PROGRAM MANAGER: Ali Zebila
NAME OF LICENSING PROGRAM ANALYST: Nicole Tran
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/18/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025

LIC809 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BRIGHT HORIZONS AT SAN MATEO	FACILITY NUMBER: 414004968
	VISIT DATE: 09/18/2025

NARRATIVE

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To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov. For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process

This facility provides Incidental Medical Services – IMS. LPAs reviewed storage of “medication and equipment/supplies, and reviewed children’s, personnel, and
administrative records.

For IMS information see PIN 22-02-CCP. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication. Commonly Asked Questions about Child Care Centers and the ADA are available at: https://www.ada.gov/resources/child-care-centers/.

Facility representative was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California.

See LIC 9102-TV for technical violations issued today regarding sign-in/sign-out sheets and mandated reporter training.

No deficiencies were issued during today’s visit, 9/18/2025. Appeal rights were provided and explained. A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with facility representative, Lalaine Monteclaro.

NAME OF LICENSING PROGRAM MANAGER: Ali Zebila
NAME OF LICENSING PROGRAM ANALYST: Nicole Tran
LICENSING PROGRAM ANALYST SIGNATURE:	DATE: 09/18/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025

LIC809 (FAS) - (06/04)

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