414005081-7-21-2025-05-CC-MROZ-DKKP5F-20250815110037

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 414005081
Report Date: 07/21/2025
Date Signed: 07/21/2025 05:06:12 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2025 and conducted by Evaluator Leslit Tapia-Mandujano

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20250502132109

FACILITY NAME:	BUILDING KIDZ SCHOOL		FACILITY NUMBER:	414005081
ADMINISTRATOR:	SMITH, JESSICA		FACILITY TYPE:	860
ADDRESS:	1633 LAUREL STREET		TELEPHONE:	(650) 718-6800
CITY:	SAN CARLOS	STATE: CA	ZIP CODE:	94070
CAPACITY:	72	CENSUS: 46	DATE:	07/21/2025
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Director, Jessica Smith and Owner, Navin Chugh		TIME COMPLETED:	05:45 PM

ALLEGATION(S):

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Staff handled day care child(ren) in a rough manner

INVESTIGATION FINDINGS:

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Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2025 and conducted by Evaluator Leslit Tapia-Mandujano

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20250502132109

FACILITY NAME:	BUILDING KIDZ SCHOOL		FACILITY NUMBER:	414005081
ADMINISTRATOR:	SMITH, JESSICA		FACILITY TYPE:	860
ADDRESS:	1633 LAUREL STREET		TELEPHONE:	(650) 718-6800
CITY:	SAN CARLOS	STATE: CA	ZIP CODE:	94070
CAPACITY:	56	CENSUS: 46	DATE:	07/21/2025
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Director, Jessica Smith and Owner, Navin Chugh		TIME COMPLETED:	05:45 PM

ALLEGATION(S):

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Staff hit day care child
Lack of supervision resulted in child(ren) sustaining abrasions

INVESTIGATION FINDINGS:

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On July 21st, 2025, at approximately at 9:20am, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced compliant investigation inspection. LPA met with Director, Jessica Smith. Owner, Navin Chugh arrived during the inspection. LPA explained the purpose of the inspection.

Facility is a single license that offers infant, toddler, and preschool age components. Present in the facility today were Director and 11 staff supervising 6 infants in Caterpillars, 15 toddlers in Ladybugs and Grasshoppers, and 25 preschool age children in Dragonflies and Honeybees. LPA verified that all adults present during inspection have fingerprint clearance and are associated.

During today’s inspection, LPA interviewed one additional staff, reviewed staff and children files, and inspected the facility for Health and Safety Hazards.

During the course of the investigation, LPA conducted interviews with staff and parents, received pertinent documentation that included video footage of the facility. Based on the information gathered through interviews, documents, and video footage, there is not enough information to prove: Staff hit day care child and that Lack of supervision resulted in child(ren) sustaining abrasions.

Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the above allegations are UNSUBSTANTIATED.
Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Director, Jessica Smith and Owner, Navin Chugh. Appeal rights were provided during visit. This report is public and can be reviewed.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 05-CC-20250502132109

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BUILDING KIDZ SCHOOL	FACILITY NUMBER: 414005081
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/21/2025

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Request Denied Type A 08/21/2025 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	101223: Peronal Rights: (a)(3): "The licensee shall ensure that each child is accorded the following personal rights...To be free from corporal or unusual punishment..." This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Facility will discuss the incidents that were observed with the appropriate staff to be made aware of incidents occured. Facility will submit a written plan on alternate ways to handle the incidents observed to not violate the personal rights of children.
	8 9 10 11 12 13 14	Based on record review of video footage there were three separate incidents observed of a child being handled in a rough manner. This poses an immediate health, safety and personal rights risk to children in care.	8 9 10 11 12 13 14	Facility will train all staff on the alternate ways to handle children to not violate the children's personal rights. Written plan and training notes must be submitted to LPA Tapia-Mandujano via email by August 21st, 2025.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2025

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2025

LIC9099 (FAS) - (06/04)

Page: 4 of 4

Control Number 05-CC-20250502132109

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BUILDING KIDZ SCHOOL	FACILITY NUMBER: 414005081
	VISIT DATE: 07/21/2025

NARRATIVE

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During the course of the investigation, LPA conducted interviews, received pertinent documentation that included video footage of the facility. Based on the video footage that was received, it has been found that the allegation of ‘Staff handled day care child(ren) in a rough manner’ has occurred. During the review of the video footage, there were three separate incidents observed of a child being handled in a rough manner.

Based on the video footage, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

California Code of Regulations, Title 22, Division 12, are being cited. Please refer to 9099D for more information.

LPA Tapia-Mandujano informed Director, Jessica Smith, that this report dated July 21, 2025 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Tapia-Mandujano informed Director, Jessica Smith, to provide a copy of this licensing report dated July 21, 2025 that documents any Type A citation to parents/guardians of all children currently enrolled, by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Director, Jessica Smith and Owner, Navin Chugh. Appeal rights were provided during visit. This report is public and can be reviewed.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2025

LIC9099 (FAS) - (06/04)

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