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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414005237
Report Date: 10/08/2026
Date Signed: 10/08/2026 01:01:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2026 and conducted by Evaluator Leslit Tapia-Mandujano
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260717100748
FACILITY NAME:KINDER ACADEMY MONTESSORIFACILITY NUMBER:
414005237
ADMINISTRATOR:SOPHIA MAFACILITY TYPE:
860
ADDRESS:300 E. SANTA INEZ AVENUETELEPHONE:
(650) 340-8819
CITY:SAN MATEOSTATE: CAZIP CODE:
94401
CAPACITY:24CENSUS: 11DATE:
10/08/2026
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Director, Sophia MaTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Staff do not treat children with dignity/respect.
INVESTIGATION FINDINGS:
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On October 8, 2026, at approximately 9:40am, Licensing Program Analyst (LPA) Tapia-Mandujano conducted an unannounced complaint inspection. LPA met with Director, Sophia Ma and explained the purpose of the inspection.

Present in the facility were Director and one staff supervising a total of 11 preschool age children. All adults present are fingerprint cleared and associated. Facility is currently operating within appropriate teacher to child ratio.

During today's inspection, LPA inspected the facility for health and safety hazards. LPA conducted one additional staff interview and two children interviews.

Continued on Page 2...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 05-CC-20260717100748
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: KINDER ACADEMY MONTESSORI
FACILITY NUMBER: 414005237
VISIT DATE: 10/08/2026
NARRATIVE
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Page 2 Continued...

During the course of the investigation, LPA conducted interviews with staff and children, received and reviewed pertinent documentation, and conducted observations to help determine a conclusion to the investigation.

Based on interviews and observations, LPA determined that there is insufficient evidence to prove that a “staff do not treat children with dignity.” Per observations, LPA did not observe any inappropriate interactions between staff and children.

Although the above allegation may have happened or is valid, based on LPA's observations, interviews, and record review which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were issued during today’s visit.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were also provided.

Exit interview conducted and report was reviewed with director, Sophia Ma.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Leslit Tapia-Mandujano
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4