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13 | Based on review of staff schedules, client shower schedules, and interviews with clients and staff, these allegations are determined to be unsubstantiated.
According to administrator and posted menus, breakfast is served from 7:30 - 9:30 am, lunch 11:30 am - 1:00 pm, dinner 4:30 - 6:00 pm. Some residents require staff to escort them from their rooms to the dining room. Especially in the morning, this delay may infrequently cause some residents to miss breakfast in the dining room. The Bistro offers light breakfast after the main kitchen closes.
There are 39 assisted living residents who are assisted by staff to bathe or shower once or twice a week; 26 are scheduled for mornings, and 13 for afternoons and evenings. At times, morning staff are unable to provide assistance to all residents scheduled for showers, and pass this task to PM staff. All 5 residents that LPA spoke with had no complaints that staff neglected their showering needs.
Although the allegations may have occurred or are valid, there is not enough evidence to prove the alleged violations did or did not occur. |