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25 | LPA Raygoza conducted a case management Tele-visit via Face time and met with Administrator, Lola Borrego. A pre-complaint was submitted to CCL Office regarding R1 not being groomed due to shelter in place closure of Beauty Parlor.
Reporting party concerns were in regards to R1 not being groomed. R1's hair knot and nails not being trimmed is a hygiene concern. As a result, Administrator will submit a plan of care for R1 and residents' grooming plans.
No deficiency cited. |