415600689-11-14-2023-14-AS-CHAY-CY2SFP-20231129125034

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 415600689
Report Date: 11/13/2023
Date Signed: 11/14/2023 02:47:59 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2023 and conducted by Evaluator Christina Hadley

COMPLAINT CONTROL NUMBER: 14-AS-20230630154615

FACILITY NAME:	STRATFORD, THE		FACILITY NUMBER:	415600689
ADMINISTRATOR:	CAMILLE CHRISTIE		FACILITY TYPE:	741
ADDRESS:	601 LAUREL AVE		TELEPHONE:	(650) 342-4106
CITY:	SAN MATEO	STATE: CA	ZIP CODE:	94401
CAPACITY:	96	CENSUS:	DATE:	11/13/2023
		UNANNOUNCED	TIME BEGAN:	01:39 PM
MET WITH:			TIME COMPLETED:	01:40 PM

ALLEGATION(S):

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There is no governing body as such that makes decisions about The Stratford on which a resident might serve, either as a resident representative or a full-fledged member. The regional and local managers employed by Sunrise Senior Living Management, Inc. (a subsidiary of Sunrise Senior Living LLC) make decisions regarding matters like fee increases, expansion and contraction of services, or other charges that would result in budget variance. The Stratford is therefore unable to have two resident owners participate on a Sunrise Governing body.

INVESTIGATION FINDINGS:

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During the course of the investigation into this allegation, the following was determined:
• The providers are limited liability companies, therefore there is no governing body for the residents to serve on as contemplated by 1771.8, subdivisions (i) and (j). Instead,
• Sunrise is required to comply with HSC section 1771.8(s)(2)(A), which provides the provider appoint a select committee of its members to meet in a location that has been designated in the notice of the meeting with the resident association or a resident-elected committee of residents at each of its facilities semiannually and at least 60 days prior to any financial or administrative changes…”
Sunrise contends they have met with residents under 1771.8(s)(2)(A), but meeting with just one resident at a time doesn’t appear to comply with the statutes since it requires they meet with, “…the resident association or a resident-elected committee of residents…” NOTE: While the reps are not members of the provider entities, given the structure of Sunrise, the Department accepted those representatives to satisfy this requirement.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Allison Nakatomi	TELEPHONE: (916) 531-5336
LICENSING EVALUATOR NAME: Christina Hadley	TELEPHONE: (916) 6517853
LICENSING EVALUATOR SIGNATURE:	DATE: 11/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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