415600689-11-14-2023-14-AS-CHAY-CY2SFN-20231129125033

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 415600689
Report Date: 11/13/2023
Date Signed: 11/14/2023 02:54:35 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2023 and conducted by Evaluator Christina Hadley

COMPLAINT CONTROL NUMBER: 14-AS-20230630154615

FACILITY NAME:	STRATFORD, THE		FACILITY NUMBER:	415600689
ADMINISTRATOR:	CAMILLE CHRISTIE		FACILITY TYPE:	741
ADDRESS:	601 LAUREL AVE		TELEPHONE:	(650) 342-4106
CITY:	SAN MATEO	STATE: CA	ZIP CODE:	94401
CAPACITY:	96	CENSUS:	DATE:	11/13/2023
		UNANNOUNCED	TIME BEGAN:	01:36 PM
MET WITH:			TIME COMPLETED:	01:37 PM

ALLEGATION(S):

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Civil Code section 5380 requires Sunrise to deposit funds paid into an account under the control of the homeowner’s association. Sunrise is not doing so and therefore is in violation of Civil Code section 5380.

INVESTIGATION FINDINGS:

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During the course of the investigation into this allegation, the following was determined:

• The only funds Sunrise accepts belonging to the association is $70.00 per resident per month collected by Sunrise at the association’s request pursuant to Continuing Care Residence Agreement.
• As previously stated, The Department suggests the HOA communicate directly with Sunrise to obtain information about HOA dues paid to Sunrise. The HOA can also rescind its delegation of collecting HOA dues to Sunrise if it desires.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Allison Nakatomi	TELEPHONE: (916) 531-5336
LICENSING EVALUATOR NAME: Christina Hadley	TELEPHONE: (916) 6517853
LICENSING EVALUATOR SIGNATURE:	DATE: 11/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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