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25 | On 01/31/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - incident visit. LPA met with administrator and explained the purpose of this visit.
Per SOC341 received on this day during an annual inspection, LPA and administrator discussed this incident. SOC341 was being submitted and incident report report to the Department on this day regarding a family member yelling at a resident over the weekend on 01/27/2024 who is their sibling that resides in the facility. Caregiver witnessed this in response to a call light to the resident's room. Caregiver tried to de-escalate the incident as the resident's health and safety was in jeopardy. The family member did not allow staff to assist the resident and the report was made regarding the incident to appropriate staff and the Department. Facility spoke with the resident to understand what happened and a resolution is being worked out between family member and resident. Resident has been monitored for any changes in condition.
SOC341 was received in person on this day. Incident report will be sent to the Department on this day.
No citations issued.
Report discussed with administrator. |