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25 | On November 11, 2020, Licensing Program Manager (LPM) Liza King conducted an follow up telephone call at 2pm. LPM met with Maria Cantoria Temporary Manager (TM) and Travis Wyckoff licensee/ Administrator.
During the TA, the following was addressed based on previous Technical assistance and/or citations issued: Discussion regarding plastic vs. mesh laundry bags was differed until a nurse is on the call, additional training of staff was discussed as it relates to the disinfectant used and discussion was had regarding the previously observed shampoo container and bar soap in a dementia residents room. The Department recommended that a staff member take a basket throughout the memory care area to remove similar items. The TM mentioned that she would like the three Administrator(one from each shift) to be a part of the TA visits and telephone calls. The Department agreed to the request and recommended having these staff members review and be responsible for various areas that have been previously cited. The TM mentioned that Travis has implemented a standup meeting with each shift. The Department recommended that new policies can be placed in a communication log or be posted by the timeclock to further reiterate new practices. Follow up was provided regarding the new phone service and a contract was entered into. The facility will notify the Department when I work order has been completed.
Discussion occurred regarding the two readmissions. One resident is having a difficult time adjusting, she has moved rooms does not have a tv and is anxious and agitated the facility has a prn and have reached out the MD and psychiatrist. This resident is in a private room and private bathroom at the end of a hallway. The other resident that returned today is in a shared bedroom with no roommate and a shared jack and jill style bathroom. The resident that she shares a bathroom with is nonambulatory and incontinent and will not be using the bathroom area. |