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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 415601066
Report Date: 07/01/2022
Date Signed: 07/01/2022 03:42:50 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2022 and conducted by Evaluator Jaime Vado
PUBLIC
COMPLAINT CONTROL NUMBER: 14-AS-20220510164635
FACILITY NAME:A & J ASSISTED LIVING FACILITYFACILITY NUMBER:
415601066
ADMINISTRATOR:PACALDO, JULIETFACILITY TYPE:
740
ADDRESS:130 VALE STREETTELEPHONE:
(650) 755-0411
CITY:DALY CITYSTATE: CAZIP CODE:
94014
CAPACITY:53CENSUS: DATE:
07/01/2022
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Juliet PacaldoTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
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5
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8
9
Facility illegally evicted resident
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
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13
On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit to deliver the findings regarding the allegation received. LPA met with licensee Juliet Pacaldo and explained purpose of today's visit.

During the course of the investigation LPA conducted interviews with staff and other outside agencies. It was discovered that R1 was initially sent to the hospital for not taking medications and being aggressive with resdients and staff. He was on a psych hold for 24hrs and was accepted back at the facility the next day. When he returned back to the facility he became destructive and aggressive again breaking a large window at the facility and throwing rocks at cars. The authorities were alerted and R1 was returned back to the hospital for another psych hold where he remains currently. The hospital and Institute of Ageing are looking for placement of R1 as R1 requries a higher level of care. This allegation is unfounded.

This agency has investigated the complaint alleging "facility illegally evicted resident". We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.”

Report is reviewed with the licensee. No citations issued.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Julio MontesTELEPHONE: (650) 266-8811
LICENSING EVALUATOR NAME: Jaime VadoTELEPHONE: (559) 476-9353
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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