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25 | On 5/10/22, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the findings of complaint # 14-AS-20211207111332. LPA Han met with Lead Caregiver, Ganalyn and explained the purpose of the visit. LPA Han also spoke to administrator, Leslie Hui over the phone explaining the purpose of today's visit.
During the investigation of the above complaint, the administrator stated that the facility did not conduct a pre-admission appraisal prior to resident #1 (R1)'s admission. Therefore, the facility was not aware of R1's blood sugar management that was required and prescribed by R1's physician.
Based on the complaint investigation, the facility failed to preform a pre-admission on R1 to ensure R1 is suitable for the facility.
During the investigation of the above complaint, the reporting party stated that R1 was not able to administer insulin, therefore, staff #1 (S1) would be administering it for R1 but the reporting party was not sure if S1 is qualified to do that.
As part of the investigation, LPA interviewed administrator who stated that facility has a phlebotomist who is certified to administer injections would go to the facility 2x/day administering insulin injections for resident(s).
LPA interviewed resident #2 (R2) regarding to the facility's protocol on administering injections and R2 stated that S1 administered it on a daily basis as R2 was not physically capable of doing it.
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