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25 | On 12/3/21 at 10:00 AM, Licensing Program Analyst (LPA) Toan Luong conducted an unannounced 10-day complaint visit to the facility. LPA met with Administrator Annie Yague and explained the purpose of the visit. During complaint visit, LPA was denied access to one room. Administrator informed LPA that room was locked by staff who was not present at the facility. Another door was also locked, and LPA did not have access to the room. Administrator did not have key copy available.
LPA issued citation. Appeal rights and copy of the report emailed to administrator. |