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25 | Licensing Program Analyst (LPA) Chavez conducted a Case Management – Deficiencies visit to issue additional deficiencies found during LPA Kontilis’ investigation of complaint 29-AS-20190702152123. LPA met with Sue Marsh, Administrator, and explained the purpose of the visit.
During LPA Kontilis’ investigation of complaint 29-AS-20190702152123, interviews revealed Licensee/Administrator cancelled Resident 1 (R1)’s medical appointment without R1’s consent or authorization. R1 had previously expressed to Licensee/Administrator that R1 did not want Licensee/Administrator attending R1’s medical appointments. Licensee/Administrator rescheduled R1’s follow-up medical appointment due to it being scheduled at an “inconvenient” time for Licensee/Administrator to attend. Licensee/Administrator stated to R1 she was required to be present at the appointment. Interviews conducted and records reviewed revealed R1 did not sign an acknowledgement granting consent to have Licensee/Administrator present during medical appointments. Based on the evidence obtained, the Licensee/Administrator violated R1’s personal rights by cancelling R1’s medical appointment without consent.
Exit interview, deficiency cited on 9099-D, report emailed, appeal rights emailed.
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