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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 424700039
Report Date: 01/09/2025
Date Signed: 01/09/2025 08:41:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/17/2024 and conducted by Evaluator Joshua Rarela
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20241217084801
FACILITY NAME:CARPAS CARE LLC DBA VISITING ANGELS SANTA BARBARAFACILITY NUMBER:
424700039
ADMINISTRATOR:LAURA TUNBERGFACILITY TYPE:
300
ADDRESS:5565 CARPINTERIA AVE SUITE 1TELEPHONE:
(805) 284-0221
CITY:CARPINTERIASTATE: CAZIP CODE:
93013
CAPACITY:CENSUS: DATE:
01/09/2025
UNANNOUNCEDTIME BEGAN:
11:01 AM
MET WITH:Shaun RamosTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Home Care Aides (HCA) do not have a criminal record clearance prior to caring for clients
Home Care Aides (HCA) are not approved on the Home Care Aide Registry prior to caring for clients
INVESTIGATION FINDINGS:
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Enforcement Analyst (EA), Joshua Rarela, with the Home Care Services Branch (HCSB) conducted an onsite inspection for the purpose of a Complaint Investigation. The EA met with Home Care Organization (HCO) representative named above.

It was alleged that HCAs did not have a criminal record clearance, and that HCAs were not registered in the HCA Registry Database with HCSB. During the course of the investigation, EA reviewed the HCA files at the HCO including but not limited to the HCA Registry status for each active HCA along with confirming the background check clearance for each active HCA. The review of the HCA records revealed that all active HCAs had a criminal record clearance and had proof of a Registered status in the HCA Registry Database with HCSB.

(CONTINUED)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Joshua Rarela
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 47-HC-20241217084801
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME: CARPAS CARE LLC DBA VISITING ANGELS SANTA BARBARA
FACILITY NUMBER: 424700039
VISIT DATE: 01/09/2025
NARRATIVE
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Based on the EA's observations, interview and records review, there was insufficient evidence to prove the allegations as the preponderance of evidence standard was not met although the allegations may have happened or is valid, therefore the allegations are found to be unsubstantiated. An exit interview was conducted. A copy of this report was provided to the HCO.
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Joshua Rarela
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2