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25 | This Case Management visit was conducted to address the deficiencies noted during Complaint Control #29-AS-20210917135203 investigation visit conducted on 9/22/2021.
During the facility tour on 9/22/2021 beginning at 2:00 pm, LPA Kristin Kontilis observed stained, discolored, and/or soiled carpet in Resident 1’s (R1’s) room. Observation and interviews conducted revealed that carpeting had been installed without padding. Interviews conducted further revealed that steam cleaning and/or shampooing the carpet has not made an improvement.
The following deficiencies were observed (See LIC 809-D) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Exit interview conducted. A copy of the report and appeal rights were provided via email.
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