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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 425802104
Report Date: 12/30/2021
Date Signed: 12/31/2021 09:41:04 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2020 and conducted by Evaluator Arien Diaz
COMPLAINT CONTROL NUMBER: 29-AS-20200429102908
FACILITY NAME:FOUNTAIN SQUARE OF LOMPOCFACILITY NUMBER:
425802104
ADMINISTRATOR:KENNY ESPINALFACILITY TYPE:
740
ADDRESS:1420 W. NORTH AVETELEPHONE:
(805) 736-1234
CITY:LOMPOCSTATE: CAZIP CODE:
93436
CAPACITY:130CENSUS: DATE:
12/30/2021
UNANNOUNCEDTIME BEGAN:
12:27 PM
MET WITH:Robin Murray AdministratorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Resident's medication is not being recorded.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Diaz conducted a complaint visit to deliver final findings of the complaint investigation conducted by LPA Diaz.

On the allegation: Resident's medication is not being recorded. All staff stated that there is strong communication among the MedTech’s. 4 out of 4 MedTech’s stated all medications are always distributed, documented, and signed off by the MedTech’s. The MedTech’s also document if residents refuse their medication. Most residents use the bubble pack and therefore simple to verify if medications have not been administered and recorded. The MedTech’s review the electronic mar and communicate with the MedTech on the prior shift. According to the staff, MedTech’s would be aware if medications were not administered and recorded because the Mar is reviewed daily. The staff are also made aware if medications are not administered because the electronic mar will highlight residents that have not received their mediation yet.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kelly BurleyTELEPHONE: (805) 562-0413
LICENSING EVALUATOR NAME: Arien DiazTELEPHONE: (747) 230-3890
LICENSING EVALUATOR SIGNATURE:

DATE: 12/31/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/31/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20200429102908
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: FOUNTAIN SQUARE OF LOMPOC
FACILITY NUMBER: 425802104
VISIT DATE: 12/30/2021
NARRATIVE
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4 out of 4 MedTech’s stated there are no issues recording medications at the facility. 2 out of 9 residents stated they are not familiar with the medication recording process. 7 out 9 residents stated that MedTech’s follow a schedule to administer prescribed medication at the prescribed time. The residents stated that the MedTech’s are well trained and keep an accurate log of the medication that is given. The residents stated that the MedTech’s are dependable and do their job well. On 9/12/21 LPA reviewed the MAR and Centrally stored medication log for Resident #2 (R2). LPA observed that prescribed medications were given as prescribed and recorded in the MAR. LPA noted that in April 2020, an over the counter eyedrop was logged on the Centrally stored medication log because R2’s family brought it to the facility. However, it did not have a start date on the Centrally stored log and was not listed on the MAR because R2 did not have a physician’s order for it. Based on observations and data collected from interviews, the allegation: Resident's medication is not being recorded is deemed unsubstantiated at this time.

Exit interview conducted, and a copy of this report issued.
SUPERVISOR'S NAME: Kelly BurleyTELEPHONE: (805) 562-0413
LICENSING EVALUATOR NAME: Arien DiazTELEPHONE: (747) 230-3890
LICENSING EVALUATOR SIGNATURE:

DATE: 12/31/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/31/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2