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25 | Licensing Program Analyst (LPA) Kristin Kontilis conducted a Case Management visit to address deficiencies noted during Complaint Control #29-AS-20221215114140 investigation visit conducted on 12/20/2022. LPA met with Mark Cortes, Administrator and explained the purpose of the visit.
LPA conducted a physical tour of the facility. At approximately 1:38 pm, LPA entered the kitchen service area of the facility and observed Staff 1 (S1), Staff 2 (S2), Staff 3 (S3), and Staff 4 (S4) were not properly wearing face coverings. S1’s face covering was under the chin. S2’s face covering was under the chin. S3’s face covering was under the chin. S4’s face covering was under the chin. S1, S2, S3, and S4 were not eating or consuming a beverage. at the time of LPA's observation. LPA requested each staff member to properly cover their face with a proper face covering. LPA reminded staff members that a face covering is to be worn in the facility at all times.
At approximately 3:10 pm, LPA observed S1 in the hallway of the facility wearing a face covering below the nose. LPA again reminded S1 that the face covering must be worn over the nose and mouth at all times while in the facility. S1 stated the mask was too big. LPA recommended requesting a new mask that fits better.
Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiency was cited (refer to LIC 809-D):
Exit interview conducted. Copy of report and Appeal Rights issued via email.
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