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25 | Licensing Program Analyst (LPA), Kristin Kontilis conducted an unannounced Case Management Closure visit to the facility. LPA met with Licensee Norma Demonteverde and explained the reason for the visit.
On 12/10/2024, Licensee notified the Woodland Hills Regional Office (RO) the closure of the facility. During today’s visit, At the time of arrival, LPA observed personal mail with a postmarked date of 12/13/2024 addressed to former Resident 1 (R1) on a patio table outside the front door. Licensee’s family member answered the door and stated they are currently lives in the facility and no residents are currently residing in the facility.
At approximately 11:44 am, Licensee Norma Demonteverde arrived at the facility. Administrator, Norman Demonteverde accompanied Licensee in the visit. Administrator Demonteverde stated R1 moved out of the facility on or about November 30, 2024. Administrator stated when medications, mail, and other personal items belonging to R1 are delivered to the facility, Administrator and another family member (FM1) of Licensee have been setting the items on the front porch for pick up by R1’s responsible party.
Upon entry into the facility, Licensee verified no care and supervision was being provided to residents in care. During the facility tour of both indoor premises and the outdoor patio, LPA observed residents’ rooms and living space areas to be unoccupied at this time. LPA observed the facility’s staff room is currently being occupied by Licensee's family member.
At approximately 12:10 pm, LPA observed binders and a large envelope containing records of confidentiality belonging to R1, Resident 2 (R2) and Resident 3 (R3) located in an unlocked cabinet located in the dining area of the facility. LPA also observed binders containing records of confidentiality belonging to Licensee, Administrator Demonteverde and numerous staff member located in the unlocked cabinet.
The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies may result in civil penalties.
Closure of the facility is contingent upon corrections of all deficiencies noted.
Exit interview conducted. Due to technical issues, copy of report and Appeal Rights issued via email. |