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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 425850042
Report Date: 01/09/2024
Date Signed: 01/09/2024 03:55:14 PM

Document Has Been Signed on 01/09/2024 03:55 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS NORTH, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:NANCY'S RESIDENTIAL CAREFACILITY NUMBER:
425850042
ADMINISTRATOR:SOLORIO, NANCYFACILITY TYPE:
735
ADDRESS:1043 NORTH E PLACETELEPHONE:
(805) 868-5000
CITY:LOMPOCSTATE: CAZIP CODE:
93436
CAPACITY: 4CENSUS: 4DATE:
01/09/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Nancy Solorio, AdministratorTIME COMPLETED:
04:00 PM
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On 01/09/2024, Licensing Program Analyst (LPA) Brian Phillips arrived unannounced for an unscheduled visit to conduct a required Annual Facility site inspection visit at the facility above. When the LPA arrived, they were greeted by Administrator Nancy Solorio, and informed them of the reason for the visit.

The LPA toured the physical plant areas inside and outside to ensure there are no health and safety hazards and the facility is in compliance with Title 22 Regulations. This is an Adult Residential Facility (ARF), with an approved fire clearance capacity of four (4) clients of an age range from 18 years to 59 years old. The facility fire clearance approves four (4) ambulatory residents, of which two (2) may be non-ambulatory. The physical plant of the facility contains four (4) resident bedrooms, and three (3) resident bathrooms, kitchen, dining room, living room, sun room/patio room/game room, and laundry room. There is an outside area on the side and front of the facility for clients to utilize for outdoor activities and an outdoor patio area with furniture and shade.

KITCHEN: The LPA inspected the kitchen/food service area and observed that knives/sharp instruments are stored in a locked drawer inaccessible to clients. Kitchen appliances were in operable condition and looked clean/in good repair. The LPA observed perishable items in good condition, with proper expiration dates precluding the perishable items from expiring. The facility has a sufficient supply of perishable and non-perishable food, which would last over a week (7 days). Additional perishable food items were maintained in a storage area in the garage of the facility as well as an extra refrigerator and extra freezer located in the garage of the facility. The hot water temperature was measured in the kitchen at an appropriate temperature as per the regulation between 105-120 degrees Fahrenheit. Items that could constitute a danger to clients are kept inaccessible to clients in the kitchen area. The kitchen was clean and sanitary, with covered trashcans and operating ventilation systems. No toxic substances are stored in any food preparation or storage area, and all cleaning supplies for the kitchen are kept in a separate area than the food supplies. The freezer and refrigerator were both in the appropriate temperate Fahrenheit. Continued on 809-C

SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Brian Phillips
LICENSING EVALUATOR SIGNATURE: DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS NORTH, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: NANCY'S RESIDENTIAL CARE
FACILITY NUMBER: 425850042
VISIT DATE: 01/09/2024
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There is enough tableware and utensils for all clients living in the facility, and enough equipment for the storage, preparation, and service of food. At the time of the visit, the facility kitchen had blown a fuse so the microwave and extra refrigerator were not powered. However, the administrator had already contacted a professional electrician immediately to repair the fuse issue. Administrator showed LPA evidence of the appointment with the electrician.

COMMON AREAS: At the time of the visit, the common areas of the facility were observed to be appropriately furnished, with all furniture in good condition. There are no fireplaces in the facility. The facility maintained a comfortable temperature. Smoke detector(s) and carbon monoxide detector(s) were hard wired to be connected to each other and all go off together, as opposed to individually. The detectors were operational at the time of the visit. The facility has two (2) fire extinguishers that were fully charged and serviced annually. This is a single-story facility with a main dining room/kitchen area, living room, patio room, a laundry room, 4 client bedrooms, 3 client restrooms, a locked centrally stored medication containment area, and extra storage area for additional perishable food with additional appliances constituting the interior areas of the facility. The LPA observed required postings throughout the common spaces including Client Personal Rights and Contact information for Ombudsman as well as Licensing. There are activity supplies and equipment, including activity materials for the clients such as television, puzzles, games, etc. All window screens were in good repair. There is appropriate lighting in the common areas of the facility. All passageways through the common areas of the facility were free of obstruction, and all inclines are well-lit with no stairwells/stairs for client use.

OUTSIDE/LAUNDRY/MISCELLANEOUS: The front outdoor area of the facility consists of a walkway around a front lawn into the front door. The facility is currently undergoing construction in the front yard area and in the back of the facility. The facility is currently in the process of building a Detached Accessory Dwelling Unit (ADU) for a relative of the administrator of the facility. The Administrator provided the LPA with documentation of a City Permit detailing the project, scope of work, specific dimensions of the construction, and plan of construction. The Permit to build the Detached ADU in the back area of the facility inaccessible to clients was approved by the City on 08/22/2023. The recycling bin, green waste bin, and trash bins are standard bins with flip lids. Outdoor activity spaces are completely enclosed by a wooden fence and gates. The facility has an outdoor activity area that is provided with a shaded area and furnished for outdoor use. There were no bodies of water noted. The designated laundry area is where cleaning products are stored, which are kept locked and inaccessible to clients. Continued on 809-C

SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Brian Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS NORTH, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: NANCY'S RESIDENTIAL CARE
FACILITY NUMBER: 425850042
VISIT DATE: 01/09/2024
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The laundry room is accessible in the garage of the facility as a specific area which has all hazardous items locked with padlocks. There was emergency food and water in a storage area pantry next to the kitchen and in the extra perishable food storage area which was observed to be in good condition. Cleaning supplies, disinfectants, and other items that could pose a danger to clients are kept in areas inaccessible to clients. There is a first aid kit that includes sterile dressings, bandages, thermometers, scissors, tweezers, and a first aid manual. The vehicles used to transport clients are in safe operating condition with appropriate insurance information. LPA noted that the back of the facility is completely enclosed by two gates on either side of the facility which is inaccessible to clients. The outdoor areas accessible to clients designed for client use are the side outside patio area of the facility and the front of the facility. Outdoor areas for client use have appropriate furniture for clients as well as shade from a patio. LPA did not observe any noticeable outdoor hazards in areas accessible to clients. There is a shed on the side patio area of the facility that contains outdoor storage items and gardening supplies that was observed by the LPA. There is currently a Recreational Vehicle in the back area of the facility that is inaccessible to clients. LPA observed the interior of the vehicle and did not see anything hazardous to any client.

BEDROOMS: The LPA observed the client bedrooms, which were furnished appropriately with clean linens, appropriate furnishings, and sufficient lighting. There are four (4) designated individual client rooms in the facility with only one (1) client per bedroom. The bedrooms have storage areas for clean linens, towels, pillows, etc. Each client’s bedroom has a single bed, nightstand, and lights/nightstand lamps to provide sufficient lighting. Each closet in all the client rooms has extra pillows, clean/fresh linens, and appropriate incontinence materials if applicable for any client. The client bedrooms are big enough for all beds, furniture, and any client assistive device a client might need such as a wheelchair or a walker. Each room has sufficient lighting for each client.

RESTROOMS: The facility restrooms were sanitized and in operating condition while the LPA toured the facility. There are three (3) client bathrooms in the facility. All restrooms inspected had assistive equipment for clients including grab bars and/or non-skid surfaces. The restrooms were sufficiently stocked with soap, paper towels, and additional supplies; towels and washcloths are not shared. The hot water temperature was measured in the restrooms at the appropriate degrees Fahrenheit as per the regulations between 105-120 degrees Fahrenheit. Nightlights are installed in the hallways outside of the client restrooms.

RECORDS: The facility keeps confidential storage of client records as well as Staff member records on-site at the facility. Continued on 809-C

SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Brian Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
LIC809 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS NORTH, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: NANCY'S RESIDENTIAL CARE
FACILITY NUMBER: 425850042
VISIT DATE: 01/09/2024
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Staff member records were reviewed for, but not limited to LIC501 Personnel records, LIC503 Health assessments with Tuberculosis (TB) test results, Personnel Action Notice, Job Description with date of employment, Employee Rights, LIC508 Criminal record Statements/Criminal record clearances, first aid/CPR certification that is not expired, and the appropriate training. All staff members’ personnel records had the appropriate documentation with no expiration of any training. Client records were reviewed for Pre-Admission/Placement appraisals, Physicians Reports, Consent Forms, Personal Rights for Clients, Emergency Information, Release of Medical Information, Needs and Services Plan (ANS) and/or Individual Program Plan (IPP) as this is a Tri-Counties Regional Center (TCRC) facility, Client Assessments, Self-management of medications if applicable, Medication Orders, Medication Logs, and Inventory of Personal Effects/Management of Client Cash and/or Valuables. All client records reviewed by the LPA had the appropriate documentation with no missing or incomplete information.

MEDICATIONS: The LPA observed the centrally stored medications as well as the Centrally Stored Medication and Destruction Record at the facility. Centrally Stored Medications are in a locked cabinet that is specifically designated for clients, inaccessible/locked to clients. The locked cabinet has a keylock which can be unlocked and opened with a key held by Staff. This locked cabinet is an addendum/area in between the kitchen and dining room area. LPA audited the medications for clients and noticed no irregularities or issues concerning the dispensing of medications or the logging of medications. The medications in the facility were labeled appropriately with no additional or prohibited markings by the facility.

INFECTION CONTROL: Upon entry, the facility has a central entry point for symptom screening and a sanitation station. The staff members will keep up signs that promote good hand hygiene and symptoms of COVID. The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. The facility’s policies and procedures as it pertains to infection control are adequate.

FACILITY DOCUMENTATION: There are required postings throughout the facility, including emergency exit plans with necessary telephone numbers. The facility keeps hard copies of facility documentation such as the Facility License, LIC 500 Personnel Report, LIC 610D Emergency Disaster Plan for Adult Residential Facilities, LIC 9282 Adult Residential Infection Control Plan, and LIC 999 Facility Sketch. Provider Information Notices are easily accessible and presented to LPA upon request during the inspection process.

No deficiencies cited. Exit interview conducted. A copy of the report was issued to the facility.

SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Brian Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
LIC809 (FAS) - (06/04)
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