425850365-6-15-2026-29-AS-KBUY-DVJSBL-20260630134408

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 425850365
Report Date: 06/15/2026
Date Signed: 06/15/2026 12:54:28 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2026 and conducted by Evaluator Mark Jeffries

COMPLAINT CONTROL NUMBER: 29-AS-20260609083723

FACILITY NAME:	FOUNTAIN SQUARE OF LOMPOC		FACILITY NUMBER:	425850365
ADMINISTRATOR:	MESHELL RAMOS		FACILITY TYPE:	740
ADDRESS:	1420 W NORTH AVENUE		TELEPHONE:	(805) 736-1234
CITY:	LOMPOC	STATE: CA	ZIP CODE:	93436
CAPACITY:	130	CENSUS: 56	DATE:	06/15/2026
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Administrator, Meshell Ramos		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Facility is in disrepair.

Staff do not ensure that the facility remains free of odors.

INVESTIGATION FINDINGS:

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At 8:15am on 06/15/2026, Licensing Program Analyst (LPA) Jeffries arrived at the facility unannounced to conduct an initial complaint investigation visit to the allegations to this complaint. LPA was also at the facility to conduct a second initial investigation visit to the allegations on a separate complaint (29-AS-20260605145935). Additionally, LPA continued investigations on three additional and separate complaints (29-AS-20260501133657, 29-AS-20260422105446, and 29-AS-20260316082212), LPA was able to issue final findings on complaint 29-AS-20260316082212 and continued investigation to address the allegations to an additional two separate complaints (29-AS-20260422105446, and 29-AS-20260501133657). Today’s visit LPA was addressing two new complaints and three prior complaints, closing one older complaint and able to issue final findings on this new complaint as follows:
As to the allegations of, "Facility is in disrepair." and "Staff do not ensure that the facility remains free of odors." It was alleged that the facility has, "sewer gas leak throughout the north side of the building and in the kitchen and multiple leaks in the sewer system. Leaks include by the 3 compartment sink drain in kitchen. In the dishwashing area and CONTINUED on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Mark Jeffries
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 29-AS-20260609083723

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: FOUNTAIN SQUARE OF LOMPOC	FACILITY NUMBER: 425850365
	VISIT DATE: 06/15/2026

NARRATIVE

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an entire office room in the kitchen area full of gas from sewer due to grease trap improperly sealed. On 06/15/2026, LPA Jeffries conduced a physical tour and observation of the North side of the facility with focus on the kitchen area where "3 compartment sink drain" in the kitchen, kitchen office, and kitchen grease trap are located. LPA tested two separate faucets in the kitchen and did not note any smells imitating from either faucet in the kitchen and kitchen office area. LPA noted observation of new 1.5" plumbing pipe under the 3 compartment sink, draining into a internal floor drain with no apparent visual leaks and no evidence of abnormal smell imitating from new plumbing repair. LPA observed documentation of invoice from TNT Plumbing of Lompoc, CA dated 04/15/2026, to repair a leak on 03/18/2026. On 06/15/2026, LPA conducted an interview with maintenance director, staff 5 (S5) who stated that the repair was to fix a leak and was addressed as soon as the facility notice the leak, S5 stated that they never recalled any foul odor at the time 3 sink drain needed repair. On 06/15/2026 LPA conducted interviews of kitchen staff S6, and S7. S6 stated they knew of the repair but did not recall any bad smells in 12 months of working in the kitchen, S7 stated that they had never smelled sewer smell coming from the kitchen. On 06/15/2026, LPA conducted interviews of Residents (R1, R2, R3, and R4), R1, R2, R3, and R4 all reside on the north side of the facility in close proximity to the kitchen and did not recall a bad smell coming from the kitchen. LPA also reviewed facility invoices from Clay's Septic and Jetting, dating back 12 months of quarter grease trap cleaning and maintenance. At this time there is not enough evidence to support the allegations of, ""Facility is in disrepair." and "Staff do not ensure that the facility remains free of odors." and both allegations are unsubstantiated at this time.

Exit interview, report read, and report provided.

SUPERVISORS NAME: Kelly Burley
LICENSING EVALUATOR NAME: Mark Jeffries
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2026

LIC9099 (FAS) - (06/04)

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