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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426200196
Report Date: 03/14/2025
Date Signed: 03/14/2025 12:32:41 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2024 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20241122162203
FACILITY NAME:CAC - ALVIN CENTERFACILITY NUMBER:
426200196
ADMINISTRATOR:MARIA BEASFACILITY TYPE:
850
ADDRESS:316 E. MCELHANYTELEPHONE:
(805) 347-1975
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:23CENSUS: 7DATE:
03/14/2025
UNANNOUNCEDTIME BEGAN:
10:35 AM
MET WITH:Asael PicassoTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Daycare child sustained an unexplained bruise.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On March 14, 2025 Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection to conclude a complaint investigation. LPA met with Program Manager and informed them the purpose of the inspection.At the time of the inspection 7 children were present.

The allegation of Personal Rights - Daycare child sustained an unexplained bruise could be corroborated. Although Child 1 (C1) did have a bruise, interviews revealed staff did not see C1 get hurt or observe the bruise while in care. Further, C1 attends two day care centers in one day and it cannot be established if C1 obtained the bruise at their morning or evening program. Further camera footage revealed C1 was playing and running around at the end of the day. Staff interviews revealed in instances where a child does get hurt they do notify parents on an app and give them an ouch report as well. Parent interviews revealed when they are notified of all injuries that are observed on the children.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Report was reviewed with Program Manager Asael Picasso and notice of site visit was given.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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