<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426206807
Report Date: 06/06/2024
Date Signed: 06/06/2024 10:04:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/08/2024 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240308164521
FACILITY NAME:ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTERFACILITY NUMBER:
426206807
ADMINISTRATOR:MARYAM FARFACILITY TYPE:
850
ADDRESS:4200 CALLE REAL,4225/4233TELEPHONE:
(805) 683-6381
CITY:SANTA BARBARASTATE: CAZIP CODE:
93110
CAPACITY:74CENSUS: 12DATE:
06/06/2024
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Maite Estrada TIME COMPLETED:
10:05 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Lack of Supervision - Lack of proper supervision
2. Personal Rights - Inappropriate discipline
3. Personal Rights - Failure to provide adequate care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 6, 2024 Licensing Program Analysts (LPAs) Giovani Gonzalez and Julia Meli conducted an unannounced inspection to close a complaint investigation. LPAs met with Site Supervisor Maite Estrada and informed them the purpose of the inspection. At the time of the inspection 12 children and 3 staff were present.

The investigation included staff interviews, parent interviews, and record review.

The allegation that the facility has a lack of supervision could not be corroborated. During LPAs initial visit there were 17 children present and 3 staff providing care which exceeds regulation requirements. During the subsequent visit LPA observed 12 children and 3 staff, again still having sufficient staff to provide proper supervision. Per the interviews with staff they position themselves in the classrooms and outside in a way so that all children have eyes on them. S2 also stated that during transition they'll have one teacher outside and another walking children inside.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240308164521
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER
FACILITY NUMBER: 426206807
VISIT DATE: 06/06/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The allegation that the facility conducts inappropriate discipline could not be corroborated. Per the interviews with staff, they stated that they do not necessarily do discipline but practice more of redirection when a child is having a difficult time. Parent interviews concurred with staff that they discipline children by talking to them and redirecting them if needed.

The allegation that the facility fails to provide adequate care could not be corroborated. Parent interviews revealed that they are satisfied with the care that is provided by the center and did not express any concerns. Interviews with staff revealed that they ensure that children have adequate care by having multiple staff for group time and only have 7-8 children to 1 staff when they break out into smaller groups. Staff also mentioned that they always ensure that they have visual supervision of all children.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

Exit interview was conducted with Site Supervisor Maite Estrada and notice of site visit was given. .
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2