426206807-8-28-2025-17-CC-ATOO-DL6MDT-20250903093140

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426206807
Report Date: 08/28/2025
Date Signed: 08/28/2025 02:01:41 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2025 and conducted by Evaluator Bill-Brian Billones

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20250602114535

FACILITY NAME:	ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER		FACILITY NUMBER:	426206807
ADMINISTRATOR:	MARYAM FAR		FACILITY TYPE:	850
ADDRESS:	4200 CALLE REAL,4225/4233		TELEPHONE:	(805) 683-6381
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93110
CAPACITY:	74	CENSUS: 20	DATE:	08/28/2025
		UNANNOUNCED	TIME BEGAN:	10:25 AM
MET WITH:	Maite Estrada		TIME COMPLETED:	12:54 PM

ALLEGATION(S):

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1. Staff does not ensure facility kitchen is made inaccessible to children in care.
2. Staff does not ensure kitchen counters are kept in clean sanitary conditions.
3. Staff does not ensure food containers have marked expiration dates.
4. Staff does not ensure food serving sizes are served proportionately to children in care.
5. Staff does not ensure serving plates are sanitized for children in care.

INVESTIGATION FINDINGS:

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On 08/28/2025, Licensing Program Analyst (LPA) Bill Billones conducted an unannounced inspection to deliver findings related to a complaint received by the Department on 06/02/2025. LPA met with site supervisor Maite Estrada of the above-mentioned Child Care Center (CCC) and together toured the inside and outside of the facility. At the time of the inspection, LPA observed 5 staff providing care and supervision to 20 children.

The complaint alleged one violation of care and supervision, specifically staff does not ensure facility kitchen is made inaccessible to children in care. The complaint also alleged four violations of food services, which were: staff does not ensure kitchen counters are kept in clean sanitary conditions; staff does not ensure food containers have marked expiration dates; staff does not ensure food serving sizes are served proportionately to children in care; and staff does not ensure serving plates are sanitized for children in care.

Continued on 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:	DATE: 08/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20250602114535

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER	FACILITY NUMBER: 426206807
	VISIT DATE: 08/28/2025

NARRATIVE

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The investigation consisted of two unannounced inspections. The initial inspection was conducted by LPA German Negrete, who interviewed staff and reviewed previous unusual incident reports. LPA Billones continued the investigation and conducted interviews with the site supervisor, and parents of currently and formerly enrolled children. LPA reviewed the center’s policy handbook, specifically the sections regarding their food safety policy, the feeding policy, and the family style meals policy. In addition, LPA obtained copies of current food handler certificates for six staff members. LPA reviewed the children’s roster and the Guardian personnel roster.

LPA’s interviews revealed most parents are satisfied with the care and supervision being provided by staff and noted they are satisfied with the cleanliness of the center.

During the investigation, LPA inspected the kitchen, which was made inaccessible to children in care by gate. LPA toured the kitchen and observed clean and sanitary counters. LPA observed food items and containers in the refrigerator, which were labeled. LPA observed staff and children during meal time and noted meals are served family style in accordance with the facility’s feeding policies. Site supervisor stated they ensure enough food is made for all the children present.

Although the allegations may or may not have happened and/or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur; therefore, the allegations above are determined to be UNSUBSTANTIATED.

An exit interview was conducted with the site supervisor Maite Estrada. Copies of the Appeal Rights and the Notice of Site Visit (LIC 9213) were provided. The Notice of Site Visit must remain posted in a visible location for 30 consecutive days. Failure to comply with posting requirements will result in a $100.00 civil penalty.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:	DATE: 08/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2025

LIC9099 (FAS) - (06/04)

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