426206807-9-9-2025-17-CC-ATOO-DLRRDD-20250922125545

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426206807
Report Date: 09/09/2025
Date Signed: 09/09/2025 10:03:52 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2025 and conducted by Evaluator German Negrete

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20250619102035

FACILITY NAME:	ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER		FACILITY NUMBER:	426206807
ADMINISTRATOR:	MARYAM FAR		FACILITY TYPE:	850
ADDRESS:	4200 CALLE REAL,4225/4233		TELEPHONE:	(805) 683-6381
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93110
CAPACITY:	74	CENSUS: 20	DATE:	09/09/2025
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Maite Estrada		TIME COMPLETED:	10:28 AM

ALLEGATION(S):

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Staff denied daycare child bathroom usage.

INVESTIGATION FINDINGS:

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On 09/09/2025, Licensing Program Analyst (LPA) German Negrete conducted an unannounced inspection to deliver findings pertaining to a complaint(one allegation). The complaint was received by the Santa Barbara regional office on 6/19/2025. LPA met with Maite Estrada Site Supervisor of the above-mentioned Child Care Center (CCC) and together toured the facility inside and outside. At the time of the inspection, LPA observed 4 staff providing care and supervision to 20 children.

The investigation included interviews fwith staff and withparents of currently enrolled children. LPA conducted a review of self reported Unusual incidents from the last 12 months. Additionally LPA observations from two unannounced inspections are also included in the investigation.

Continued LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20250619102035

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER	FACILITY NUMBER: 426206807
	VISIT DATE: 09/09/2025

NARRATIVE

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Regarding the allegation, staff denied daycare child bathroom usage. LPA interviewed multiple parents. Every parent who was interviewed stated, their children has had potty accidents. Most parents stated the potty accidents occurred due to potty training. One parent did state, how the parent observed multiple children at the facility who did not have their diapers changed. The aforementioned parent continued to state, how the parent decided to disenrolled their child (see LIC812). Most of the parents who were interviewed stated they do receive notification on brightwheel application every time their child receive a diaper change. Also most parents stated, they approve of the care and supervision the staff provide to their children.

LPA interviewed staff. The interviews revealed how staff document every child's diaper change (bowel movements) on bright wheel. The staff acknowledged at times there are bowel movement accidents due to diaper changes and potty training. Additionally the interviews revealed, staff and parents work together to write out a plan for toilet training.

LPA reviewed self reported unusual incidents from the last 12 months. LPA did not locate any unusual incident that pertaining to children being denied bathroom/potty services (see LIC812).

As mentioned LPA reviewed a document listing resources parent can utilize with their children to over come potty training challenges. Also the aforementioned document included a template for a toilet plan parents and staff can utilize for potty training.

LPA conducted two unannounced visits. During those visits LPA did not observe staff neglecting bathroom/potty services to children.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit Interview conducted and report was reviewed with Site Supervisor Maite Estrada.

Appeal rights were provided to Site Supervisor.

Notice of Site Visit was provided and must remain posted in a prominently public area for 30 days.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2025

LIC9099 (FAS) - (06/04)

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