426206808-1-7-2026-17-CC-ATOO-DQZ3CK-20260204170805

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426206808
Report Date: 01/07/2026
Date Signed: 01/07/2026 04:56:22 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2025 and conducted by Evaluator German Negrete

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20251104093617

FACILITY NAME:	ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER		FACILITY NUMBER:	426206808
ADMINISTRATOR:	MAITE ESTRADA		FACILITY TYPE:	830
ADDRESS:	4200 CALLE REAL,4225/4233		TELEPHONE:	(805) 683-6381
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93110
CAPACITY:	24	CENSUS: 9	DATE:	01/07/2026
		UNANNOUNCED	TIME BEGAN:	02:18 PM
MET WITH:	Maite Estrada		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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1. Licensee does not ensure that day care children are provided a safe environment while in care.

INVESTIGATION FINDINGS:

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On 01/7/26, Licensing Program Analyst (LPA) German Negrete conducted an unannounced complaint inspection to deliver the findings of the above-mentioned allegation. LPA met with Maite Estrada Administrator of the Child Care Center(CCC) and LPA informed adminitrator the reson for the visit. At the time of the inspection, LPA noted 9 infants and 3 staff providing care and supervision.

The investigation included reviewing Unusual Incident Reports(UIRs), Behavior Observation Reports(BORS). LPA also conducted staff and administrator interviews. Additionally LPA interviewed parents of children and infants who currently and previously enrolled. LPA observations are also included in this investigation.
Continued on LIC9099-C

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20251104093617

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER	FACILITY NUMBER: 426206808
	VISIT DATE: 01/07/2026

NARRATIVE

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Regarding allegation, Licensee does not ensure that day care children are provided a safe environment while in care. LPA interviewed parents. All parents who were interviewed stated their child or children have been bitten by another child at the CCC. All parents continued to state they were notified through bright-wheel app of the incidents . Two parents, from two different families, did state they had concerns about the bites their children were receiving.

LPA cross referenced Behavior Observation Reports(BORS) with unusual incidents(UIR) that were self reported to our department. LPA discovered one UIR from 10/30/2025. This UIR stated the following: S1 and S2 were supervising C1 and C2 in the outside play yard. S1 walked away to attend a parent during pick up time, in the outside play yard. When S1 walked away, C1 leaned forward and bit the left leg of C2. Teacher Assistant was in the outside play yard closing a sand box. Assistant walked up C2 and observed the bite, then assistant informed S1. According to S1 the bite broke the skin and blood was observed. According to S1, parents were notified of the incident.

LPA reviewed BORS (Behavior Observation Reports). After review LPA discovered, in 45 school days there were a total of 27 BORS. All of the 27 BORS pertained to children being bitten, this includes the aforementioned 10/30/2025 incident.

LPA interviewed Maite Estrada Administrator at the CCC. During the interview Administrator stated, there have been multiple children who have demonstrated challenging behavior resulting in children biting other children. Administrator stated, CCC is working with other outside agencies, such as Tri counties, to support children who bite other children. Also according to Administrator one child is actively receiving support from floor time organization at this CCC.

Based on documents, statements and evidence gathered, the preponderance of evidence standard has been met, therefore the above allegation is determined to be SUBSTANTIATED. Today Facility will receive a type B citation under Title 22 CCR.

Exit interview conducted and report was read to Administrator Maite Estrada. Appeal Rights were provided.

Notice of site visit was provided to Facility and must remain posted to a prominently public accessible area of the Facility for 30 days.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20251104093617

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: ST. VINCENT'S EARLY CHILDHOOD EDUCATION CENTER	FACILITY NUMBER: 426206808
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 01/07/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 01/14/2026 Section Cited CCR 101416.2(f)	1 2 3 4 5 6 7	Teachers shall visually observe aides whenever aides are working with infants, The above regulation was not met as evidence by... According to documents collected and interviews that were conducted, C1 and C2 were playing in the ourside play yard.	1 2 3 4 5 6 7	CCC staff will sign a new memo regarding instuctions on how staff will proceed to make sure care and supervsion of infants is kept at all times.
	8 9 10 11 12 13 14	S1 and S2 were outside with C1 and C2. When S1 stepped away to speak with a parent during pick up time, C1 bit C2 on the leg. The bite C2 received broke the skin and blood was observed.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

LIC9099 (FAS) - (06/04)

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