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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426207286
Report Date: 04/24/2026
Date Signed: 04/24/2026 10:43:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2026 and conducted by Evaluator Izak Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260223141816
FACILITY NAME:SBCEO - SANTA YNEZ VALLEY STATE PRESCHOOLFACILITY NUMBER:
426207286
ADMINISTRATOR:JANELLE WILLISFACILITY TYPE:
850
ADDRESS:3525 PINETELEPHONE:
(805) 686-7317
CITY:SANTA YNEZSTATE: CAZIP CODE:
93460
CAPACITY:25CENSUS: 8DATE:
04/24/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Madalyn MoralesTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff did not prevent child in care from harming other children in care
INVESTIGATION FINDINGS:
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On April 24. 2026, Licensing Program Analyst (LPA’s) Izak Diaz and Elizabeth George conducted an unannounced inspection to deliver the findings regarding an investigation of the above-mentioned allegations. LPA’s met with Lead Teacher, Madalyn Morales, and explained the purpose of the inspection. LPA’s, in the company of the Licensee, toured the interior and exterior of the child care center. LPA’s observed 8 children in care at the time of the inspection in the care of 3 staff.

The investigation included two unannounced inspections, LPAs’ observations, record reviews, and a review of the staff and parent handbooks. The investigation also included interviews with parents of children in care, as well as interviews with staff.

Interviews conducted with parents revealed that they had no concerns regarding the care and supervision their children receive while in the program. Parents reported they are satisfied with the support provided to all children in the classroom, noting positive communication with staff and confidence in the quality of care.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Izak Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260223141816
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SBCEO - SANTA YNEZ VALLEY STATE PRESCHOOL
FACILITY NUMBER: 426207286
VISIT DATE: 04/24/2026
NARRATIVE
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Interviews conducted with staff indicate that staff are trained in assisting children with challenging behaviors. Staff were able to describe the behavior management techniques they utilize and demonstrated understanding of how to appropriately support children during behavioral incidents. Staff also reported that they follow the facility’s established procedures and protocols when responding to behaviors, including documentation and communication requirements.
Based on the information obtained, there was not sufficient evidence to support that staff did not prevent child in care from harming other children in care. Although the allegation may have occurred or may be valid, the preponderance of evidence standard was not met. Therefore, the allegation is UNSUBSTANTIATED.

No deficiencies were issued during this inspection.

A notice of site visit was provided and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Exit interview conducted, appeal rights given and report was reviewed with Lead Teacher Madalyn Morales
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Izak Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2