426207338-12-22-2023-17-CC-MMUR-C25V78-20210416161040

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426207338
Report Date: 04/16/2021
Date Signed: 12/22/2023 10:28:07 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2021 and conducted by Evaluator Sylvia Mendoza-Ceja

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20210119145202

FACILITY NAME:	STORYTELLER CHILDREN'S CENTER		FACILITY NUMBER:	426207338
ADMINISTRATOR:	NAZISH ZAFFAR		FACILITY TYPE:	850
ADDRESS:	2115 STATE ST.		TELEPHONE:	(805) 682-9585
CITY:	SANTA BARBARA	STATE: CA	ZIP CODE:	93105
CAPACITY:	42	CENSUS: 18	DATE:	04/16/2021
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Nazish Zaffar		TIME COMPLETED:	10:05 AM

ALLEGATION(S):

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9

Qualifications - Unqualified Teacher

INVESTIGATION FINDINGS:

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The purpose of this amendment is to update the administrator's name.
On 04/16/2021 at 9:20 AM, Licensing Program Analyst (LPA) Sylvia Mendoza-Ceja conducted an unannounced tele-inspection via Zoom due to COVID-19 State of Emergency in order to conclude the investigation of the above allegation. LPA spoke with Nazish Zaffar, Site Supervisor and explained the purpose of the inspection. Today, there are 18 children in care supervised by the Site Supervisor, two teachers and two aides. The allegation is that an unqualified staff is being counted in the ratio. Investigation included interviewing Executive Director, staff, and some of the parents of children in care; and reviewing staff records. LPA was unable to interview the complainant as no contact information was provided.
-The Site Supervisor disagrees with the allegation. None of the staff interviews corroborated the allegation. None of the parent interviews corroborated the allegation. Records review reveals that all of the teachers are qualified and that a majority of the aides meet the teacher educational requirements. Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations listed above are deemed UNSUBSTANTIATED.
-Exit interview was conducted the Site Supervisor, via tele-inspection, during which appeal rights were explained. This report along with a copy of the appeal rights and Notice of Site Visit (LIC9213) will be sent to the via email with a read receipt or confirmation of receipt of email, which will act as the Site Supervisor signature. The LIC 9213 Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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