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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426207338
Report Date: 05/24/2023
Date Signed: 12/22/2023 10:43:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2023 and conducted by Evaluator Maryrose Breault
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20230519090304
FACILITY NAME:STORYTELLER CHILDREN'S CENTERFACILITY NUMBER:
426207338
ADMINISTRATOR:JAQUELINE MCDONOUGHFACILITY TYPE:
850
ADDRESS:2115 STATE ST.TELEPHONE:
(805) 682-9585
CITY:SANTA BARBARASTATE: CAZIP CODE:
93105
CAPACITY:42CENSUS: 14DATE:
05/24/2023
UNANNOUNCEDTIME BEGAN:
09:38 AM
MET WITH:Jacqueline McDonoughTIME COMPLETED:
11:54 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Care and Supervision - Staff did not properly supervise daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
The purpose of this amendment is to update the administrator's name.
This is an amendment to May 24th 2023 report to include allegation.

On May 24th, 2023 at 9:40AM Licensing Program Analyst (LPA) Rosie Breault, made an unannounced inspection to conclude the complaint listed above. LPA met with Director Jacqueline McDonough and explained the nature and purpose of the inspection. Director provided LPA a tour of the facility both inside and out. At the time of the inspection there were fourteen (14) children and four (4) staff present.
The Department obtained an allegation that a child’s legs were shaven while in care.
During the course of the investigation, LPA interviewed staff, client and all parties could not corroborate the allegation. LPA reviewed documents provided by the reporting party to the facility which cannot substantiate the allegation.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.
This investigation is closed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Maryrose Breault
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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