<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426207338
Report Date: 10/17/2023
Date Signed: 10/17/2023 04:41:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2023 and conducted by Evaluator Giovani Gonzalez
COMPLAINT CONTROL NUMBER: 17-CC-20230905164732
FACILITY NAME:STORYTELLER CHILDREN'S CENTERFACILITY NUMBER:
426207338
ADMINISTRATOR:JACQUELINE MCDONOUGHFACILITY TYPE:
850
ADDRESS:2115 STATE ST.TELEPHONE:
(805) 682-9585
CITY:SANTA BARBARASTATE: CAZIP CODE:
93105
CAPACITY:42CENSUS: 20DATE:
10/17/2023
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Jacqueline McDonough TIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is conducting unapproved construction on site while children are in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On October 10 2023, Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection to conclude a complaint investigation. LPA met with Director Jacqueline McDonough and advised them the purpose of the inspection. At the time of the inspection there were 20 children present. The Department obtained 1 allegation that the facility was conducting unapproved construction on site while children are in care.

Interviews with Director was conducted. Director stated that they were not aware that they needed to report construction to Community Care Licensing before breaking ground. Director stated that they broke ground on September 1, 2023, and had reported it via email on September 6, 2023. During the facility tour on 9/13/2023 LPA observed that the toddler playground was under construction, however at the time of inspection it was not being worked on.

Based on LPA's interview with Director, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

Because Director informed Community Care Licensing immediately after learning they needed to report construction on 9/6/2023 no deficiency is being is being cited. A Technical Violation is being issued on the attached LIC9102.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1