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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426211729
Report Date: 08/20/2024
Date Signed: 08/20/2024 11:18:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2024 and conducted by Evaluator Susana Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240613130014
FACILITY NAME:ISLA VISTA CHILDREN'S CENTERFACILITY NUMBER:
426211729
ADMINISTRATOR:SERINEH VARTANIFACILITY TYPE:
850
ADDRESS:701 H WEST CAMPUS POINTE LN.TELEPHONE:
(805) 968-0488
CITY:GOLETASTATE: CAZIP CODE:
93117
CAPACITY:30CENSUS: 0DATE:
08/20/2024
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Christie Broesamle TIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff handles daycare child in a rough manner.
Staff member hits daycare child.
INVESTIGATION FINDINGS:
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On 8/20/24, Licensing Program Analyst (LPA) Susana Martinez conducted an unannounced inspection to deliver the findings with regard to an investigation of the above-mentioned allegations. LPA met with Christie Broesamle, Assistant Director of the Child Care Center (CCC) and explained the purpose of the inspection. LPA, toured the interior and exterior of the CCC. LPA observed 0 children in care and 4 staff at the time of the inspection. Center is currently closed due to teacher in-service day, children will return to care on 08/21/24.

The investigation included two unannounced inspections, LPAs observations and record reviews, as well as interviews (random sampling) of former and current parents of children in care and interviews with staff. Interviews, record reviews and LPAs' observations did not corroborate the allegations noted above. In essence, investigations revealed staff do not hit daycare children and staff does not handle daycare children in rough manner.

Continued on 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240613130014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: ISLA VISTA CHILDREN'S CENTER
FACILITY NUMBER: 426211729
VISIT DATE: 08/20/2024
NARRATIVE
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Parents interviewed felt content with the level of care and supervision their children receive. Parents denied witnessing or having knowledge of staff member hitting children and/or staff handling children in rough manner. Additionally, parents did not have any concerns regarding the staff and would recommend this facility to other families. LPA also interviewed staff who denied hitting and/or handling children in a rough manner. Furthermore, staff also denied witnessing other staff hit and/or handle children in a rough manner.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were issued during this inspection.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may appeal.

Exit interview was conducted and report was reviewed with assistant director, Christie Broesamle.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2