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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426211959
Report Date: 11/19/2024
Date Signed: 11/19/2024 01:44:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2024 and conducted by Evaluator Sylvia Ceja
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240826143952
FACILITY NAME:UNIVERSITY CHILDREN'S CENTERFACILITY NUMBER:
426211959
ADMINISTRATOR:ANNETTE MUSEFACILITY TYPE:
850
ADDRESS:STUDENT RESOURCE BLDG. UCSBTELEPHONE:
(805) 893-3665
CITY:SANTA BARBARASTATE: CAZIP CODE:
93106
CAPACITY:26CENSUS: 21DATE:
11/19/2024
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Marina NolteTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Licensee does not ensure classrooms maintain correct ratio.
INVESTIGATION FINDINGS:
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On November 19, 2024, Licensing Program Analysts (LPAs) S. Mendoza-Ceja and E. George conducted an unannounced inspection in order to conclude the complaint. LPAs met with Program Coordinator Maria Nolte regarding the above allegation. Investigation included obtaining the child care roster, interviewing staff and parents of children in care, reviewing staff qualifications, obtaining parent sign in/out sheets, staff time sheets and calendar schedule.

Interview with the Program Coordinator revealed the center follows Title 5 Regulations for Toddlers 24 months to 36 months 1:4 adult child ratio, 1:16 teacher child ratio. The Program Coordinator stated the program has additional fully qualified staff available to support the classrooms when a staff is needed.

Parent interviews revealed they are satisified with the care and supervision their children receive and did not corroborate the above allegation.

Staff interviews did not corroborate the allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Sylvia Ceja
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240826143952
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: UNIVERSITY CHILDREN'S CENTER
FACILITY NUMBER: 426211959
VISIT DATE: 11/19/2024
NARRATIVE
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LPA reviewed staff time sheets and calendars, including the parent's sign in/out sheets which did not corroborate the above allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted and report was reviewed with Program Coordinator Marina Nolte.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Sylvia Ceja
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2