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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426213125
Report Date: 11/06/2023
Date Signed: 11/06/2023 02:55:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2023 and conducted by Evaluator Martina Jimenez
COMPLAINT CONTROL NUMBER: 17-CC-20230802163304
FACILITY NAME:CARRASCO FCC AKA JARDIN DE OLGA DAY CAREFACILITY NUMBER:
426213125
ADMINISTRATOR:OLGA CARRASCOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 346-8590
CITY:SANTA MARIASTATE: CAZIP CODE:
93458
CAPACITY:14CENSUS: 6DATE:
11/06/2023
UNANNOUNCEDTIME BEGAN:
01:43 PM
MET WITH:Olga CarrascoTIME COMPLETED:
03:10 PM
ALLEGATION(S):
1
2
3
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5
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7
8
9
1. Day-care children are being exposed to unfitting behavior
licensee did not provide a comfortable environment for day-care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Martina Jimenez conducted an unannounced inspection. The purpose of the inspection is to conclude the investigation of the above complaint allegations. LPA met with Olga Carrasco, licensee. LPA and licensee tour the interior and exterior of the home.

Licensee denied the above allegations that day-care children are being exposed to unfitting behavior and the licensee did not provide a comfortable environment for day-care children.

The investigation included two (2) inspections, obtaining the children's care roster, interviews with Licensee, parents of day care children currently and previously enrolled. The parents Interviewed did not corroborate the above allegations. The parents interviewed are happy with the care and supervision the children received at the day-care.

The above allegations are unsubstantiated, based on LPA observations, interviews with Licensee, parents, and record review. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with Olga Carrasco, Licensee. Licensee shall post the "Notice of Site Visit for 30 days".
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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