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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426213479
Report Date: 06/26/2025
Date Signed: 06/26/2025 12:09:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2025 and conducted by Evaluator Joaquin Mendez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250423084341
FACILITY NAME:GARCIA FCC AKA DIAS FELICES CHILDCAREFACILITY NUMBER:
426213479
ADMINISTRATOR:GARCIA, CATALINAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 343-0796
CITY:GUADALUPESTATE: CAZIP CODE:
93434
CAPACITY:14CENSUS: 6DATE:
06/26/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Catalina GarciaTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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1.) Physical Abuse/Corporal Punishment
2.) Personal Rights
INVESTIGATION FINDINGS:
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On June 26, 2025, at 9:30 AM, Licensing Program Analyst (LPA) Joaquin Mendez made an unannounced inspection to the aforementioned Family Child Care Home (FCCH) in order to deliver the findings and complete the investigation of the above allegations. LPA met Catalina Garcia, Licensee of the FCCH. LPA notes 6 children are present during the inspection.

The allegation of Physical abuse and the violation of personal rights was investigated by LPA Mendez. The investigation included observations, record reviews, interviews of the Licensee, as well as the parents of children in care (current and formally enrolled in the FCCH) and children in care (current and formally enrolled in the FCCH). Further, an interview of a child in care (C4) was conducted and substantiated the allegations against (C8). As such, (C8)’s personal right was compromised and infringed upon. Additionally, (C8) was subjected to physical punishment/corporal punishment substantiating second allegation. Thus, the two allegations of a child personal right and physical punishment/corporal
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Joaquin Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20250423084341
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GARCIA FCC AKA DIAS FELICES CHILDCARE
FACILITY NUMBER: 426213479
VISIT DATE: 06/26/2025
NARRATIVE
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punishment being violation is substantiated.

Based on observation, record reviews and interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulation, (Title 22 Division 12 and 102423(a)(1), is being cited on the attached LIC 9099 D).

A closing interview was conducted with Licensee. Licensee was provided and advised of Appeal Rights (LIC 9058). A copy of this report was reviewed and provided to the Licensee. LPA explained the facility's required plan of correction. Licensee was provided the Acknowledgement of Receipt (LIC 9224). Parents shall receive a copy of 9099, 9099C, and 9099D. Each parent/guardian shall sign and complete an LIC 9224 with copies maintained in each child's file. Every parent enrolling a new child in the facility shall receive a copy of the report and sign a LIC 9224 for the next twelve months. Licensee's signature at the bottom of this report acknowledges Licensee received the reports and understand their rights.

The Notice of Site Visit was also provided to the Licensee as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Joaquin Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 17-CC-20250423084341
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: GARCIA FCC AKA DIAS FELICES CHILDCARE
FACILITY NUMBER: 426213479
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/26/2025
Section Cited
HSC
102423(a)(1)
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102423(a)(1) Personal Rights. (a) Each child receiving services ... certain rights that shall not be waived...(1) To be treated with dignity in his/her personal relationship with staff and other persons. This requirement was not met.
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Licensee will provide a written statement of how she will ensure the personal rights of children in care at all times to the department by 6/27/2025. LPA provided his business card for reference.
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as evidenced by:
Based on interviews Licensee pulled C8 hair and refused to let C8 leave table when not hungry interrupting play time which poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Joaquin Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
LIC9099 (FAS) - (06/04)
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