<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426213709
Report Date: 06/25/2026
Date Signed: 06/25/2026 02:52:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2026 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260423152520
FACILITY NAME:HERNANDEZ FCC AKA PRECIOUS MOMENTS FCCFACILITY NUMBER:
426213709
ADMINISTRATOR:CLAUDIA HERNANDEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 563-1274
CITY:SANTA BARBARASTATE: CAZIP CODE:
93110
CAPACITY:14CENSUS: 7DATE:
06/25/2026
UNANNOUNCEDTIME BEGAN:
01:51 PM
MET WITH:Claudia HernandezTIME COMPLETED:
03:01 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Physical Abuse
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 06/25/2026 , Licensing Program Analyst (LPA) German Negrete conducted an unannounced complaint inspection to deliver the findings for the above-mentioned allegation. LPA met with Licensee Claudia Hernandez. A tour of the Family Child Care Home was conducted in all of the day care accessible areas. At the time of the inspection, LPA observed Licensee and Assistant providing care and supervision to 7 children.

The investigation included a review of FCCH roster, as well as interviews with parents, licensee and assistant. LPA also conducted multiple unannounced inspections and observations from those inspections are included in this investigation.

Regarding allegation, physical abuse. LPA interviewed parents. All the parents interviewed stated, they have observed the licensee or assistant partake in positive activites with children in care. Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260423152520
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: HERNANDEZ FCC AKA PRECIOUS MOMENTS FCC
FACILITY NUMBER: 426213709
VISIT DATE: 06/25/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
All parents interviewed stated, their children express joy when attending the above mentioned FCCH. Most parents stated, their children have not received a injury at the FCCH. However one parent did state their child received a small scratch on eyebrow area, however the scratch did not need medical attention. Every parent interviewed stated they would recommend this FCCH.

LPA interviewed licensee. The interview revealed Licensee has not observed any adult or any other child be aggressive to children in care at this FCCH. Licensee stated the children have a routine that provides structure and safe activities for children to partake in. LPA also interviewed Licensee’s assistant. The interview revealed, assistant mostly helps with food at this FCCH and assistant stated how assistant has not observed an adult, handle a child in a aggressive manner at this FCCH. LPA interviewed one child in care.The interview revealed information indicating children's personal rights are being respected at this FCCH.

Additionally as mentioned LPA conducted two unannounced visits. During those visits LPA observed licensee respect the personal rights of children by making/providing comfortable accommodations such as providing water, food, and activities for children to partake in when children do not wish to sleep.

Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted and report was read, in Spanish, to Licensee Claudia Hernandez. Appeal Rights was provided.

Notice of site visit was provided as required by Health and Safety Code Section 1596.817 and must remain posted in a prominent publicly accessible area in the center for 30 days, or a civil penalty of $100.00 will apply.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2