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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426213887
Report Date: 11/02/2023
Date Signed: 11/02/2023 07:17:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2023 and conducted by Evaluator Martina Jimenez
COMPLAINT CONTROL NUMBER: 17-CC-20231030163509
FACILITY NAME:SOTO FAMILY CHILD CAREFACILITY NUMBER:
426213887
ADMINISTRATOR:MARIA SOTOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 348-3517
CITY:SANTA MARIASTATE: CAZIP CODE:
93458
CAPACITY:14CENSUS: 6DATE:
11/02/2023
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Maria SotoTIME COMPLETED:
06:10 PM
ALLEGATION(S):
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Due to lack of supervision daycare child wandered away from facility
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Martina Jimenez conducted an unannounced inspection. LPA met with Maria soto, licensee, the purpose of the unannounced inspection is to initate a complaint investigation. The investigation included obtaining the childcare roster, interviewing Licensee, and licensee's son.

On10/23/2023, child #1 wandered from the premises of the licensed family childcare home without the licensee’s knowledge. Licensee stated licensee, licensee's minor assistant, and the nine (9) children were in the backyard. Licensee stated she went to look for child #1 leaving two (2) infants asleep unattended in the home, taking the six (6) children to the front of the home, while looking for C1.

Child #1 wandered from the licensed daycare home located at 1323 S. Thornburg Street crossed the streets of Thornburg street and Ronald Place. Further investigation of the incident revealed child #1 missing from the licensed day care for approximately 10 minutes.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20231030163509
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SOTO FAMILY CHILD CARE
FACILITY NUMBER: 426213887
VISIT DATE: 11/02/2023
NARRATIVE
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10/23/2023, @ approximately 2:30pm licensee noticed C1 was not in the day-care, and approximately 2:40pm, Jose Gomez, licensee's adult son found C1 approximately two (2) house away from the corner of S. Thornburg Street and Ronald Place, Santa Maria, CA 93458. It is approximately 280 feet from the family child care home. Mr. Gomez met with two (2) women, who were with child #1, and had observed C1 alone without supervision.

Mr Gomez stated the women turned over C1 to Mr. Gomez, and advised Mr. Gomez the Santa Maria Police had been contacted of a child wandering in the street unsupervised. The Santa Maria Police arrive to the home at 3:31pm.

The Police Officers went to the licensed day care home to investigate the incident. While at the licensed day care home, the Police Officers observed C1 was had been found and returned to the day-care.

According to CCR, Title 22, Division 12, the following Type A deficiency and Civil Penalty were cited for Care & Supervision. Appeal Rights were reviewed.

Licensee shall post and provide copies of the licensing report to parent/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee has been provided a copy of LIC 9058 Applicant/Licensee Appeal Rights and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports.

Upon receipt of this report, licensee shall post and provide copies of this licensing report to parents /guardian of children in care at the facility and to parent/guardians of children newly enrolled at the facility during the next 12 months. Licensee to provide LIC 9224 for each child in care and have each parent sign the form that they have received a copy of the report LIC 809 and LIC 809 D.


THIS REPORT MUST BE FILED IN FACILITY FILE AND MADE AVAILABLE FOR PUBLIC REVIEW FOR 3 YEARS. LPA observed the "Notice of Site Visit" posted. FAILURE TO POST THE NOTICE OF SITE VISIT FOR 30 DAYS MAY RESULT IN A $100.00 CIVIL PENALTY.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20231030163509
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: SOTO FAMILY CHILD CARE
FACILITY NUMBER: 426213887
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/02/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/02/2023
Section Cited
CCR
102417(a)
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Operation of a Family Child Care Home: The licensee shall be present in the home and shall ensure that children in care are supervised at all times…. This requirement was not met as evidenced by interviews which revealed child #1 left the premises of the licensed family child care home without the licensee’s knowledge.
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Correct Immediately. Please submit a written plan of correction to Licensing to ensure this is not repeated by 6/28/2021.
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Child #1 wandered from the licensed day care home located at 1323 S. Thornburg Street crossed the streets of Thornburg street and Ronald Place. Child #1 missing from the licensed day care for approximately 10 minutes. This Poses an immediate Health, Safety, or Personal Rights risk to children in care. An immediate civil penalty assessed $500.00 for failure to supervise children appropriately.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/02/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/02/2023
LIC9099 (FAS) - (06/04)
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