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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426214975
Report Date: 07/30/2026
Date Signed: 07/30/2026 11:31:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Brian Fung
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260608094218
FACILITY NAME:MORALES FCC AKA ST. JUDES DAY CAREFACILITY NUMBER:
426214975
ADMINISTRATOR:BERTHA MORALESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 740-2964
CITY:LOMPOCSTATE: CAZIP CODE:
93436
CAPACITY:14CENSUS: 5DATE:
07/30/2026
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Bertha MoralesTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Licensee denied authorized representative entry into daycare
Due to sexual abuse/physical abuse/neglect child sustained a bruise and laceration
INVESTIGATION FINDINGS:
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On 7/30/26, at 9:40 AM, Licensing Program Analysts (LPAs) Brian Fung and Elizabeth George conducted an unannounced inspection at the abovementioned Family Child Care Home (FCCH) to deliver the findings for a Complaint related to alleged violations of Personal Right. LPAs met with Bertha Morales, Licensee of the FCCH, and advised of the purpose of the inspection. It should be noted LPA observed 5 children on site along with the licensee's 2 daughters fingerprinted and cleared.

The investigation included observations, record reviews, parent interviews, and two unannounced site inspections. As noted above, the specific allegations of the Complaint are licensee denied authorized representative entry into daycare and due to sexual abuse/physical abuse/neglect child sustained a bruise and laceration.

Continued on 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Brian Fung
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260608094218
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MORALES FCC AKA ST. JUDES DAY CARE
FACILITY NUMBER: 426214975
VISIT DATE: 07/30/2026
NARRATIVE
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LPA was unable to corroborate or validate the allegations of the Complaint. Further, licensee has continuously and cognizantly provided updates to parents throughout the day and documented all injury report on paper and filed in each child's records. LPA obtained medical summary reports regarding the child (C1) involved in the allegation. Based on record review and interviews with the authorized representatives, concerns of sexual/physical abuse were ruled out. The doctor and authorized representative determined that the laceration was due to a diaper rash. Each report was also followed up with either a phone call or text message to the family for immediate updates. Parent interviews revealed that parents are allowed in the home to inspect and appreciates the extra security that licensee provided to keep children in care safe. Furthermore, parents in care are happy with the care and security provided provided and have no concerns in the care provided to their children.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) are provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Brian Fung
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
LIC9099 (FAS) - (06/04)
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