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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426215710
Report Date: 05/08/2024
Date Signed: 05/08/2024 11:43:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2024 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240209145917
FACILITY NAME:HOPE 4 KIDS EARLY LEARNING CENTERS, CATHEDRAL OAKSFACILITY NUMBER:
426215710
ADMINISTRATOR:CHERI DIAZFACILITY TYPE:
830
ADDRESS:5070 CATHEDRAL OAKS ROADTELEPHONE:
(805) 682-2300
CITY:SANTA BARBARASTATE: CAZIP CODE:
93111
CAPACITY:33CENSUS: 22DATE:
05/08/2024
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Tasha Ricketson TIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Physical Plant - Licensee does not ensure outdoor activity space is maintained in a safe condition
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 8, 2024, Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection at the abovementioned Child Care Center (CCC) to conclude a complaint investigation. LPA met with Site Supervisor Tasha Ricketson and informed them the purpose of the inspection. At the time of the inspection there were 22 children present.

The allegation that Licensee does not ensure outdoor activity space is maintained in safe condition could not be corroborated. Staff interviews revealed that they conduct morning sweeps to ensure that the activity space is free of potential hazards prior to children arriving at the facility. During LPA’s visits, LPA did not observe any potential hazards for children in care. Based on the information obtained the above allegation is deemed unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted and report was reviewed with Site Supervisor Tasha Ricketson. Notice of site visit was given.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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