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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 426215710
Report Date: 07/09/2024
Date Signed: 07/09/2024 11:57:08 AM

Document Has Been Signed on 07/09/2024 11:57 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME:HOPE 4 KIDS EARLY LEARNING CENTERS, CATHEDRAL OAKSFACILITY NUMBER:
426215710
ADMINISTRATOR/
DIRECTOR:		TANIA PACHECOFACILITY TYPE:
830
ADDRESS:5070 CATHEDRAL OAKS ROADTELEPHONE:
(805) 682-2300
CITY:SANTA BARBARASTATE: CAZIP CODE:
93111
CAPACITY: 33TOTAL ENROLLED CHILDREN: 33CENSUS: 18DATE:
07/09/2024
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:50 AM
MET WITH:Tasha Ricketson and Tania PachecoTIME VISIT/
INSPECTION COMPLETED:
12:10 PM
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On July 9, 2024, Licensing Program Analyst (LPA) Susana Martinez conducted an unannounced Case Management Inspection to follow up on an unusual incident. LPA met with site supervisor Tasha Ricketson and Director Tania Pacheco and advised them of the purpose for the inspection. LPA was provided a tour of the facility. At the time of inspection there were 18 infants in care of 7 staff.

On 6/11/2024, Tania Pacheco contacted Community Care Licensing (CCL) to self-report an incident of a child (C1) who approached the water dispenser and was able to push the safety button, resulting in hot water pouring into C1's hand.

On 6/10/24 an incident occurred at the center during transition into nap room. Director states that children have to walk through area where water dispenser is located. The water dispenser has two buttons located in the front, one of them being a safety button. C1 walked over to the water dispenser and managed to press both buttons which in turn dispensed hot water. At the time of the incident there were four staff with 12 infants. Parent of C1 works on site and was informed right away. C1 was taken to urgent care for a medical evaluation. Medical provider diagnosed injury as a first degree burn. C1 returned to the day-care facility on the third day after the incident.

To prevent any similar incidents, the facility has removed the hot water source completely. During regular morning checks, the facility also checks the water dispensers to ensure there is not hot water accessible to children. Director states that prior to the incident facility was not checking the dispensers as it was assumed that the hot water was not available as center has always had the hot water switch turned off.

LPA interviewed staff who were present at the time of incident. LPA determined that the incident was true and did occur. Based on staff interviews there were three staff present. Staff interviewed indicated children have walked over to the water dispenser before but hot water was never dispensed as it was not switched on.
Continued on 809-C
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE: DATE: 07/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: HOPE 4 KIDS EARLY LEARNING CENTERS, CATHEDRAL OAKS
FACILITY NUMBER: 426215710
VISIT DATE: 07/09/2024
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Staff are unaware of how the hot water switch was activated. LPA inspected the water dispenser and determined the hot water switch located in the back is completely inaccessible to children in care. Based on the information obtained, 1 technical violation is being issued during today's inspection and reminded staff of the importance of visual supervision at all times, especially during transitions.

Notice of Site visit was issued.

Exit interview was conduced, appeal rights were given and report was reviewed with director Tania Pacheco and Site Supervisor Tasha Ricketson.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Susana Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2024
LIC809 (FAS) - (06/04)
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