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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426215860
Report Date: 10/20/2022
Date Signed: 10/20/2022 04:47:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2022 and conducted by Evaluator Gigi Reyes
COMPLAINT CONTROL NUMBER: 17-CC-20220916133945
FACILITY NAME:MILTIMORE FCC AKA LOVING LITTLESFACILITY NUMBER:
426215860
ADMINISTRATOR:LISA JANET MILTIMOREFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 896-4414
CITY:SANTA MARIASTATE: CAZIP CODE:
93455
CAPACITY:14CENSUS: 9DATE:
10/20/2022
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Lisa MiltimoreTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Licensee allows infants to sleep in swings
INVESTIGATION FINDINGS:
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On 10/19/2022, at 2:00 PM Licensing Program Analyst, Gigi Reyes conducted an unannounced inspection to concluded the above complaint allegations. LPA met with Licensee, Ms. Lisa Miltimore and explained the purpose of the inspection. LPA asked pre screening questions related to COVID-19.licensees responses indicate therea reno COVID 19 exposure on site. There 9 children one of whom is infant and 2 staff present at the time of the inpection.

Regarding the allegation, Licensee allows infants to sleep in swings, it was reported that for several occasions, licensee let an infant sleep in a swing. Staff 1 and Staff 2 were interviewed and corroborated with the allegation. Also, during the 9/20/2022 inspections, at or about 2:45 pm, LPA observed Child # 1 on a swing sleeping, Licensee immediately took C1 from the swing and moved to another room to place C1 in a pack and play. Licensee stated she puts C1 in the swing to calm C1 down before nap time. LPA obtained a video of an infant napping in a swing posted in a private social media group.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20220916133945
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MILTIMORE FCC AKA LOVING LITTLES
FACILITY NUMBER: 426215860
VISIT DATE: 10/20/2022
NARRATIVE
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Based on LPA observation, interviews conducted, documentation and photos obtained, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED.

LPA Reyes informed licensee Lisa Miltimore that this report dated 10/20/2022 document(s) one (1) Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.
Also, LPA Reyes informed the licensee to provide a copy of this licensing report dated (10/20/2022) that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Report was reviewed and exit interview conducted with Licensee, Ms. Lisa Miltimore.

The following deficiency is being cited in accordance to Title 22 of the California Code of Regulations and/or Health & Safety codes. Please refer to LIC9099D for documentation of deficiency cited.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 17-CC-20220916133945
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: MILTIMORE FCC AKA LOVING LITTLES
FACILITY NUMBER: 426215860
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/20/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/21/2022
Section Cited
CCR
102423(a)(2)
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(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee ...
(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
This requirment is not met as evidenced by:
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Licensee agreed to submit a written plan of correction on how to ensure that swing will not be used as a napping equipment for infants.
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Child # 1 was observed to be napping in a swing, Licensee stated C1 just fell asleep and was about to be transferred to a pack and play. However, Staff 1 and Staff 2 corroborated and a video posted on the social media showed C1 was napping on the swing. This posses an immediate risk to health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2022 and conducted by Evaluator Gigi Reyes
COMPLAINT CONTROL NUMBER: 17-CC-20220916133945

FACILITY NAME:MILTIMORE FCC AKA LOVING LITTLESFACILITY NUMBER:
426215860
ADMINISTRATOR:LISA JANET MILTIMOREFACILITY TYPE:
810
ADDRESS:2765 NIVERTH PLACETELEPHONE:
(805) 896-4414
CITY:SANTA MARIASTATE: CAZIP CODE:
93455
CAPACITY:14CENSUS: 9DATE:
10/20/2022
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Lisa MiltimoreTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Licensee uses baby walkers for children in care
Licensee is operating out of ratio
INVESTIGATION FINDINGS:
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Regarding the allegation, Licensee utilizes baby walkers for children in care, it was reported that the provider keeps baby walkers outside for children to play with and keeps them into storage when licensing arrives. On 9/20/2022, LPA observed a small walker in the outdoor area lined up with other toys. Licensee stated no one uses the walker and it is not working. One parent stated, she observed 2 walkers outdoors but did not observe any children using the walker. The rest of the parents interviewed stated, they did not observe walkers inside and outside the facility. Interview with licensee and Staff revealed that walker is not used by day care children.

Regarding the allegation, the licensee is operating out of ratio, it was reported there were times licensee was over by 2 infants, having a total of 6 infants in care in addition to older day care children. On 9/20/2022 inspection at the Family Child Care Home (FCCH), LPA observed 12 day care children 3 of whom are infants being cared by Licensee and assistant.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20220916133945
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MILTIMORE FCC AKA LOVING LITTLES
FACILITY NUMBER: 426215860
VISIT DATE: 10/20/2022
NARRATIVE
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Today, 10/20/2022, LPA observed 9 children 1 of whom is infant. It was observed that on two occasions, FCCH was within license capacity. It was also noted that Licensee has a calendarized/allocated attendance for the week to ensure they are not over capacity. LPA interviewed parents of day care children and none of the parents corroborated with the allegation. One parent (parent # 4) stated that she planned to bring her child to the day care however, parent was turned down because child was not scheduled to attend day care and FCCH will be over ratio.

Based on LPA observation, documents reviewed and interviews with staff and parents the above allegations are Unsubstantiated. Although the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are Unsubstantiated.

A technical violation on the presence of walker in the outdoor activity area was issued

LPA issued the Notice of Site Visit to be posted for 30 days.

Exit interview was conducted and report was reviewed with Licensee, Ms. Lisa Miltimore.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5